Senior IAM Business Analyst

hitachi; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work arrangements

Employee wellbeing support

Employee resource groups

Job summary

Hitachi is seeking an IAM Analyst to bridge business needs with technical delivery teams. You will clarify requirements, design actionable plans, and guide IAM initiatives from intake through implementation and acceptance, with a strong emphasis on security outcomes and risk management.

You will collaborate with architects, engineers, and operations to scope requirements, assess feasibility, and drive delivery across multiple teams using ServiceNow and Jira.

Qualifications

• Significant experience as a business, systems, technology, or similar analyst working between stakeholders and technical delivery teams.
• Experience in IAM, cybersecurity, or a complex enterprise technology or security environment.
• Working knowledge of IAM concepts, including authentication, authorization, single sign-on, multifactor authentication, identity lifecycle, access governance, privileged access, and roles.
• Ability to turn unclear requests into well-scoped requirements and communicate effectively with both business and technical audiences.
• Experience coordinating requirements, priorities, risks, and delivery across multiple teams.

Responsibilities

• Gather and document business and functional requirements, use cases, workflows, acceptance criteria, dependencies, risks, and expected outcomes for IAM initiatives.
• Review incoming requests, assess their scope and impact, and help set delivery priorities.
• Work with architects and subject matter experts to assess feasibility, security considerations, standards, and solution options.
• Coordinate work across business, architecture, engineering, testing, and operations teams through delivery and business acceptance.
• Track demand, decisions, dependencies, and blockers using ServiceNow and Jira; support stakeholder readiness and change communications.
• Improve IAM intake and delivery processes, build cross-team relationships, and mentor less-experienced analysts.

Skills

Stakeholder management

IAM concepts

Security awareness

Requirements elicitation

Tools

ServiceNow

Jira

Job description

Role overview

Connect business and technology stakeholders with teams delivering identity and access management (IAM) capabilities. You’ll clarify business needs, shape them into actionable requirements, and guide initiatives from intake through implementation and acceptance, with attention to security outcomes and delivery risks.

Responsibilities

• Gather and document business and functional requirements, use cases, workflows, acceptance criteria, dependencies, risks, and expected outcomes for IAM initiatives.
• Review incoming requests, assess their scope and impact, and help set delivery priorities.
• Work with architects and subject matter experts to assess feasibility, security considerations, standards, and solution options.
• Coordinate work across business, architecture, engineering, testing, and operations teams through delivery and business acceptance.
• Track demand, decisions, dependencies, and blockers using ServiceNow and Jira; support stakeholder readiness and change communications.
• Improve IAM intake and delivery processes, build cross-team relationships, and mentor less-experienced analysts.

Requirements

• Significant experience as a business, systems, technology, or similar analyst working between stakeholders and technical delivery teams.
• Experience in IAM, cybersecurity, or a complex enterprise technology or security environment.
• Working knowledge of IAM concepts, including authentication, authorization, single sign-on, multifactor authentication, identity lifecycle, access governance, privileged access, and roles.
• Ability to turn unclear requests into well-scoped requirements and communicate effectively with both business and technical audiences.
• Experience coordinating requirements, priorities, risks, and delivery across multiple teams.

Benefits and work setup

The source describes a global, collaborative workplace and flexible arrangements that depend on role and location. It also mentions employee benefits, wellbeing support, and employee resource groups.