Senior HVAC Technician - Residential Diagnostics & Growth

Scott Brothers Heating & Air; North Carolina; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Disability & Term Life Insurance

401k with company match

Career development

Paid time off

Job summary

Scott Brothers Heating & Air is seeking a skilled residential HVAC repair technician to diagnose, repair and service home HVAC systems. The role emphasizes problem solving, clear communication with customers, and adherence to safety standards in a customer-first environment.

You will work with a team that supports ongoing training, career growth, and a transparent leadership style. The position includes competitive pay and a benefits package designed to protect you and your family.

Qualifications

• 5+ years of experience in residential HVAC services.
• Extensive knowledge of the HVAC codes and safety procedures.
• Experience managing a fleet vehicle and product inventory.
• Customer service experience required.
• Must pass motor vehicle & background check and drug screen.
• Superb customer service skills, honest, dependable, and reliable.
• Physical dexterity.

Responsibilities

• Inspect, troubleshoot, and diagnose residential HVAC systems
• Identify & communicate HVAC issues with customers
• Educate customers on their HVAC systems, functions and needs
• Maintain a fully stock inventory for each job
• Document work performed by following company procedure.
• Maintain professional conduct and appearance in all working conditions
• Set up HVAC service or installation calls when needed

Skills

Residential HVAC

HVAC codes

Customer service

Fleet management

Job description

Scott Brothers Heating & Air is seeking a skilled residential HVAC repair technician to diagnose, repair and service home HVAC systems. The role emphasizes problem solving, clear communication with customers, and adherence to safety standards in a customer-first environment.

You will work with a team that supports ongoing training, career growth, and a transparent leadership style. The position includes competitive pay and a benefits package designed to protect you and your family.