Senior HVAC/R Technician — Lead & Mentor

N Elementshvac; Dalton (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

N Elementshvac in Dalton, MA is seeking an HVAC Apprentice Technician to assist in servicing, maintenance, and repair of heating, cooling, and refrigeration systems, gaining hands-on experience.

You will work under supervision to learn energy management systems, diagnose equipment, and contribute to safe, compliant installations while developing technical skills.

Qualifications

• Extensive hands-on experience with residential and commercial HVAC/R systems.
• Strong understanding of energy management systems and diagnostic equipment.
• Ability to work independently and lead others when necessary.
• Excellent problem-solving and communication skills.

Responsibilities

• Service, troubleshoot, and repair residential and commercial HVAC/R systems.
• Monitor, program, and maintain company brand energy management systems and associated devices.
• Operate and utilize all company test equipment, including balometers, velometers, ultrasonic and pressure differential flow meters.
• Provide guidance, mentorship, and instruction to Apprentice Technicians and fellow team members as needed.
• Ensure all work is performed safely, efficiently, and in compliance with industry standards.

Skills

HVAC/R systems

Tools

Oil Burner License

Universal Refrigeration Recovery Certification

NATE Certification

Job description

The HVAC Senior Technician is responsible for servicing, diagnosing, repairing, and maintaining residential and commercial heating, air conditioning, ventilation, and refrigeration (HVAC/R) systems. This role requires advanced technical expertise, strong troubleshooting skills, and the ability to mentor junior technicians while delivering exceptional service to our customers.

Key Responsibilities:

• Diagnose, troubleshoot, service, repair, and maintain residential and commercial HVAC/R systems.
• Monitor, program, and maintain energy management systems and associated controls.
• Operate and utilize diagnostic and testing equipment, including balometers, velometers, ultrasonic flow meters, pressure differential meters, and other specialized HVAC instruments.
• Accurately identify system issues and recommend effective repair or replacement solutions.
• Provide guidance, mentorship, and instruction to Apprentice Technicians and fellow team members as needed.
• Ensure all work is performed safely, efficiently, and in compliance with industry standards.
• Deliver outstanding customer service by communicating clearly with customers and addressing their questions professionally.

Required Licenses and Certifications:

• Oil Burner License
• Universal Refrigeration Recovery Certification
• NATE Certification (Heating & Air Conditioning)

Qualifications:

• Extensive hands-on experience with residential and commercial HVAC/R systems.
• Strong knowledge of HVAC controls, energy management systems, and advanced diagnostic equipment.
• Ability to work independently, manage multiple priorities, and make sound technical decisions in the field.
• Proven leadership skills with the ability to mentor and support less experienced technicians.
• Excellent troubleshooting, communication, and customer service skills.
• Valid driver’s license with an acceptable driving record.

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