HVAC Senior Service Technician 1

Air Conditioning Specialist, INC; Augusta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

Precision Air in Augusta, GA is seeking a Senior HVAC Service Technician to diagnose and repair HVAC systems, perform advanced maintenance, and improve overall reliability. The role emphasizes mentoring junior technicians and sharing best practices to uphold our service standards.

You will communicate clearly with customers, maintain service records, and ensure compliance with safety standards while delivering timely resolutions that enhance energy efficiency and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• HVAC certification or license required.
• Minimum 5 years of HVAC service/repair experience.
• Valid driver’s license with a clean 3-year record (max 2 incidents in 3 years).
• Preferred: Associate degree in HVAC technology.

Responsibilities

• Diagnose and repair HVAC issues (electrical, mechanical, refrigerant).
• Perform routine maintenance and inspections for efficiency and safety.
• Mentor junior technicians and share troubleshooting techniques.
• Maintain accurate service records for all calls and repairs.
• Communicate service issues clearly to customers and propose solutions.

Skills

Advanced troubleshooting

Customer communication

Leadership

HVAC system knowledge

Education

High school diploma or equivalent

Associate's degree in HVAC technology

Job description

Salary Range: $60,000.00 To $100,000.00 Annually

About the Role:

The HVAC Senior Service Technician plays a crucial role in ensuring the optimal performance and reliability of heating, ventilation, and air conditioning systems. This position involves diagnosing HVAC issues, performing advanced repairs, and conducting routine maintenance to enhance system efficiency. The technician will also be responsible for mentoring junior staff, sharing expertise, and promoting best practices within the team. A key outcome of this role is to ensure customer satisfaction through high-quality service and timely resolution of HVAC problems. Ultimately, the technician will contribute to the overall success of Precision Air by maintaining a reputation for excellence in service delivery.

Minimum Qualifications:

• High school diploma or equivalent.
• Valid HVAC certification or license.
• Minimum of 5 years of experience in HVAC service and repair.
• Valid Driver's license with clean 3-year record-MAX 2 incidents within 3 years

Preferred Qualifications:

• Associate's degree in HVAC technology or a related field.
• Experience with advanced HVAC control systems and energy management solutions.

Responsibilities:

• Diagnose and repair HVAC system issues, including electrical, mechanical, and refrigerant problems.
• Perform routine maintenance and inspections on HVAC systems to ensure optimal performance and compliance with safety standards.
• Mentor and train junior technicians, providing guidance on best practices and troubleshooting techniques.
• Maintain accurate records of service calls, repairs, and maintenance performed on customer systems.
• Communicate effectively with customers to explain service issues and recommend solutions, ensuring a high level of customer satisfaction.

Skills:

The required skills for this position include advanced troubleshooting abilities, which are essential for diagnosing complex HVAC issues efficiently. Strong communication skills are necessary to interact with customers and explain technical problems in an understandable manner. Leadership skills are also important, as the technician will be responsible for mentoring junior staff and fostering a collaborative work environment. Additionally, a solid understanding of HVAC systems and components is crucial for performing repairs and maintenance effectively. Preferred skills, such as experience with energy management systems, will enhance the technician's ability to provide innovative solutions that improve system efficiency and reduce energy costs.