SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60046235

Florida; Ocala (FL); On-site; USD 38,000 - 47,000; Full time

Job summary

Florida Department of Children and Families seeks a Senior Human Services Program Specialist to teach preservice training, located in multiple central region locations in Florida. The role is fully onsite with standard daytime hours and requires extensive knowledge of ESS program concepts, policies, and procedures.

Responsibilities include monitoring compliance, analyzing program effectiveness, and recommending improvements within federal and state regulations.

Qualifications

• Knowledge of public assistance policies and procedures.
• Knowledge of computer software.
• Ability to organize and manage time effectively.
• Strong computer skills.
• Ability to prepare and present information to the public.

Responsibilities

• Monitors program service areas for compliance with federal and state program and fiscal regulations and policies.
• Identifies deficiencies, analyzes program effectiveness and efficiencies.
• Makes specific recommendations for improving program compliance capabilities and areas of management where additional evaluation is needed.
• Develops and coordinates implementation strategies for problems assigned in accordance with federal, state and department objectives.
• Conducts investigations into employee misconduct and areas of potential fraud and abuse.
• Reviews proposed changes in laws and regulations to determine the impact on departmental policy and processes.
• Performs related work as required.
• Complies with and monitors compliance (when applicable) of the mandatory requirements in section 215.422, F.S. and Chapter 3A-24 of the F.A.C.

Skills

Public assistance policies

Computer software

Time management

Organization skills

Public presentation

Job description

SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60046235

Date: Oct 23, 2026

Requisition No:886303

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60046235

Position Number:60046235

Salary: $42,561.57 or 10% increase whichever is higher

SENIOR HUMAN SERVICES PROGRAM SPECIALIST - (60046235)

INTERNAL AGENCY POSTING, OPEN TO CURRENT DCF EMPLOYEES ONLY

ESS PROGRAM OFFICE

POSITION LOCATED IN THE CENTRAL REGION – CIRCUIT 5 (Ocala), 9 (Orlando, Kissimmee), 10 (Lakeland) and 18 (Orlando, Sanford or Rockledge)

THIS IS AN INTERNAL AD ONLY!!!!

Work Schedule and Training Requirements

Work Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Work Location: This position is fully onsite. Telecommuting or remote work is not permitted.

This position will be assigned to teach preservice training full time.

This is a responsible professional position requiring advanced expertise in the Economic Self-Sufficiency (ESS) program areas, including extensive knowledge of program concepts, policies, and operations procedures, Federal and State Laws and regulations, and the FLORIDA system. This position is responsible for identifying and analyzing complex management problems, and developing, recommending and implementing solutions through a centralized quality management review program. Duties include but are not limited to:

30% Monitors program service areas for compliance with federal and state program and fiscal regulations and policies. Monitors factors affecting quality and quantity of service provision, and uniformity of service delivery.

20% Identifies deficiencies, analyzes program effectiveness and efficiencies. Makes recommendations and interpretations regarding the solution of program problems.

20% Makes specific recommendations for improving program compliance capabilities and areas of management where additional evaluation is needed.

10% Develops and coordinates implementation strategies for problems assigned in accordance with federal, state and department objectives.

10% Conducts investigations into employee misconduct and areas of potential fraud and abuse.

5% Reviews proposed changes in laws and regulations to determine the impact on departmental policy and processes.

3% Performs related work as required.

2% Complies with and monitors compliance (when applicable) of the mandatory requirements in section 215.422, F.S. and Chapter 3A-24 of the F.A.C.

Knowledge, Skills and Abilities (KSA's), including utilization of equipment, required for the position:

• Ability to organize and time management.
• Knowledge of public assistance policies and procedures.
• Knowledge of computer software.
• Computer Skills.
• Ability to prepare and present information to the public and other groups regarding public assistance programs.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

OCALA, FL, US, 32674 OCALA, FL, US, 33474 OCALA, FL, US, 34470 OCALA, FL, US, 34471 OCALA, FL, US, 34472 OCALA, FL, US, 34473 OCALA, FL, US, 34474 OCALA, FL, US, 34475 OCALA, FL, US, 34478 OCALA, FL, US, 34479 OCALA, FL, US, 34482

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.