ELIGIBILITY SPECIALIST II - 60021723

Florida; West Palm Beach (FL); In loco; USD 33.000 - 41.000; Tempo pieno

Descrizione del lavoro

The Florida Department of Children and Families in Riviera Beach seeks an Eligibility Specialist II to support the Office of Economic Self-Sufficiency. You will review cases, provide feedback to improve accuracy, and mentor team members in a high-volume, deadline-driven environment.

Qualified candidates will undergo criminal history screening and adhere to state and federal regulations. Salary is $37,035.96 per year, with eligibility for standard benefits.

Competenze

• Reviews case files and determines eligibility within required timeframes.
• Performs quality management system reviews and analyzes data from multiple sources.
• Provides training and mentoring to unit staff to improve accuracy and performance.
• Maintains thorough electronic case records as required by procedures.

Mansioni

• Performs quality management system reviews as assigned.
• Reviews case reading errors and ensures corrections are completed accurately and timely.
• Reviews and analyzes data from quality control and monitoring sources; provides training.
• Determines eligibility for public assistance benefits within deadlines per policy.
• Maintains case management activities including medical expense tracking and Medicaid file resolution.
• Identifies possible fraud/overpayments and refers to fraud departments.

Conoscenze

Case management

Quality reviews

Data analysis

Training

Mentoring

Fraud detection

Descrizione del lavoro

Requisition No: 886000
Agency: Children and Families
Working Title: ELIGIBILITY SPECIALIST II - 60021723
Pay Plan: Career Service
Position Number: 60021723
Salary: $37,035.96
Posting Closing Date: 10/26/2026

Total Compensation Estimator Tool

Description

This is a professional position assigned to the Office of Economic Self-Sufficiency. Position provides back-up to the unit’s supervisor in day-to-day duties which include but are not limited to; reviewing cases during the various processes in the service delivery model, performing case reviews for unit employees, giving feedback to strengthen accuracy rates and provide training and/or mentoring to unit members. The ESS II is expected to handle a high volume of work which is deadline driven requiring the ability to prioritize and plan work assignments while being flexible to change with little notice.

Location

Riviera Beach. Applicants interested in working in counties/cities other than listed will need to apply for positions advertised for those specific areas on the PeopleFirst System.

Annual Salary

$37,035.96 (Internal salaries determined by DCF salary policy)

Typical Duties

• Performs quality management system reviews as assigned.
• Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely.
• Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.
• Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.
• Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution.
• Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.
• Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.