Senior Human Resources Manager - Hilton Chicago

Hilton; Chicago (IL); On-site; USD 85,000 - 92,000; Full time

Benefits offered by this job

Complimentary meals

Athletic club access

Discounted parking

Travel perks

Employee stock purchase program

Job summary

Hilton Chicago is seeking a Senior Human Resources Manager to lead and partner with hotel leadership across employment, training & development, labor relations, and engagement for 650+ Team Members in a high-volume property. The role focuses on training, leave management, investigations, HRIS oversight, and recognition initiatives, with collaboration on disciplinary actions and union grievances.

At least 3 years of HR experience, preferably in a hotel/union setting.

Qualifications

• The ideal candidate has at least 3 years of human resources experience.
• Hotel environment experience preferred but not required.
• Union environment experience preferred but not required.

Responsibilities

• Partner with leaders and oversee daily HR operations: recruitment, training, compensation, benefits, labor relations, compliance, and performance management.
• Foster Team Member engagement: lead recognition programs and engagement activities.
• Oversee HRIS data management, reporting, and unemployment claims processing.
• Supervise, coach, and mentor team members; conduct evaluations and develop talent.

Job description

Job Description

Come join the iconic Hilton Chicago team as they have a unique opportunity in HR! They are looking for a Senior Human Resources Manager that will support the team in all Human Resources functions to include employment, training & development, labor relations, Team Member engagement, and benefits & perks.

Salary

$85,000-$92,000 annually based on experience

Additional benefits

Complimentary Meals in the team member restaurant, Complimentary access to the hotel athletic club, and discounted parking daily

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Senior Human Resources Manager, you’re not just partnering with leadership in overseeing daily operations of the hotel’s HR function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

The Senior Manager will join a dynamic Human Resources team in serving 650+ Team Members in a high-volume office. This is a high-performing generalist role that will primarily focus on conducting hotel-wide training and development, managing leaves of absence, conducting workplace investigations, managing HRIS platform, and implementing recognition and engagement initiatives. This role will also support HR leadership in the administration of disciplinary action and union grievances.

The ideal candidate has at least 3 years of human resources experience, with hotel and union environment experience preferred but not required. This is a great role for a Human Resources professional who is looking for and willing to collaborate with seasoned HR leaders, utilize critical thinking to solve complex HR matters, and who will take pride in making a meaningful impact on the lives of a diverse workforce.

• Partner with leaders and oversee daily HR operations: Manage key HR functions, including recruitment, training, compensation, benefits, labor relations, compliance, and performance management, ensuring compliance with corporate HR policies and federal/local regulations
• Foster Team Member engagement: Lead team member relations initiatives such as recognition programs, special events, and engagement activities to create a positive workplace culture
• Manage HR systems and compliance: Oversee team member data management, track employment transitions, generate reports, and process unemployment claims
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team

What It Takes to Make the Stay

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.