Senior Human Resources Business Partner

Kaiser Permanente; Oakland (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Kaiser Permanente Oakland seeks a senior HR leader to act as a strategic partner to executive teams, guiding strategy, programs, policies, and procedures. You will lead complex employee and labor relations, investigations, and data-driven HR analytics to support compliance and organizational change.

You will influence cross-functional teams, mentor colleagues, and drive multi-stream initiatives while aligning HR efforts with business goals in a healthcare environment.

Qualifications

• Minimum five years in a leadership role, with or without direct reports.
• Bachelor’s degree in HR, Business, Social Science, Public Administration or related field; ten years HR/business ops experience.
• Experience in healthcare or HR consulting preferred.

Responsibilities

• Partner with executives to influence strategy, programs, policies, and procedures.
• Lead complex HR investigations and advise on employee relations.
• Develop and deploy organizational change initiatives and change management plans.
• Provide data-driven HR insights and benchmarking analyses.
• Ensure HR practices align with KP standards and regulatory changes.
• Coordinate HR activities across Centers of Excellence and stakeholders.
• Develop policies, procedures, and documentation to guide HR work.
• Support HR compliance through regulatory monitoring and advisory.

Skills

Ambiguity management

Attention to detail

Business knowledge

Communication

Critical thinking

Cross-group collaboration

Decision making

Dependability

Diversity & inclusion support

Influencing others

Integrity

Learning agility

Organizational savvy

Problem solving

Teamwork

Stakeholder communication

Education

Bachelor's degree in HR/Business/Related field

10+ years HR or business operations experience

Tools

HR systems

HR policies & regulations

Data analysis

Job description

Job Summary:

This senior individual contributor is primarily responsible for serving as a strategic partner with executive/senior leaders to influence and guide the development and deployment of strategies, programs, policies, and procedures, driving complex human resources support activities, and driving and providing subject matter expertise on the development and implementation of organizational change efforts.

This position serves as a lead expert on complex employee and/or labor relations activities, leads and/or partners on complex HR investigations based on standard KP or negotiated labor practices, conducts complex reporting of Company employee information and external benchmarks, and supports and provides consultation to ensure HR compliance.

Essential Responsibilities:

• Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.
• Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.
• Serves as a strategic partner with executive/senior leaders to influence and guide the development and deployment of strategies, programs, policies, and procedures by reviewing organizational data and processes to identify impact of trends, root causes, and potential solutions to HR issues; delivering data driven recommendations on HR efforts; partnering with leaders to ensure solutions are aligned with both HR and business objectives; evaluating HR impact in consideration of changing business strategies; and overseeing relationships between HR Centers of Excellence and business stakeholders.
• Drives complex human resources support activities by providing guidance and subject matter expertise to internal and external stakeholders on diverse HR specialties (e.g., equal opportunity/affirmative action, disability management, recruitment and hiring options, compensation, employee benefits, training); identifying and leveraging additional resources and expertise; coordinating human resources activities; ensuring human resources align with KP standards; and ensuring human resources activities are fully documented.
• Drives and provides subject matter expertise on the development and implementation of organizational change efforts by identifying requirements; assessing information to identify solutions to obstacles and mitigating risks; consulting with internal and external stakeholders or vendors on change management strategy; providing input in the creation or revision of change management plans; developing communications; communicating regional differences at a national level; and monitoring ongoing impact of organizational changes or efforts on employees.
• Serves as a lead expert on complex employee and/or labor relations activities by providing specialized consultation on employee relations, performance management, and employee discipline issues; conducting research and providing advice and assistance on employment related regulations at the State and Federal level; serving as initial point of advice, problem resolution, and facilitation; advising employees and management regarding employee relations policies, procedures, and documentation; researching, identifying, and analyzing employee relations concerns; providing advice regarding performance management/disciplinary procedures, other personnel policies, and labor agreements; attending arbitration and negotiations; coordinating problem resolution; and conducting employee relations data and process audits.
• Leads and/or partners on complex HR investigations based on standard KP or negotiated labor practices by coordinating the collection and analysis of quantitative and qualitative data; leading interviews; researching complex and/or critical business issues; identifying potential action steps; creating appropriate documentation; and evaluating and recommending corrective action plans for substantiated allegations.
• Conducts complex reporting of Company employee information and external benchmarks by reviewing, and interpreting reports and analyses; identifying key insights to develop solutions for diverse HR issues; and partnering in the design and implementation of new metrics or reports.
• Supports and provides consultation to ensure HR compliance by staying abreast of and interpreting complex regulatory changes; leading analysis on regulatory impacts; and overseeing the implementation of designated changes.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Acts with Compassion
• Applied Data Analysis
• Business Acumen
• Business Documentation
• Business Planning
• Change Leadership
• Confidentiality
• Consulting
• Employee/Labor Relations
• Execution Excellence
• Human Resources Policies & Regulations
• Human Resources Practices and Programs
• Human Resources Systems
• Human Resources and Business Partnership
• Information Gathering
• Interpersonal Skills
• Investigations
• Key Performance Indicators
• Maintain Files and Records
• Managing Complexity
• Personal Courage
• Presentation Skills
• Relationship Building
• Stakeholder Management
• Stress Tolerance
• Trusted Advisor

Minimum Qualifications:

• Minimum five (5) years experience in a leadership role with or without direct reports.
• Bachelors degree in Human Resources, Business, Social Science, Public Administration or related field and Minimum ten (10) years experience in human resources or business operations. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

Preferred Qualifications:

• Five (5) years health care experience.
• Five (5) years human resources consulting experience.