Senior Human Resources Business Partner

UTFCU Supervisory Committee; Knoxville (TN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Mission-driven work environment

Supportive HR team

Opportunities for professional growth

Job summary

A financial cooperative in Knoxville is seeking a Senior Human Resources Business Partner (HRBP). This role focuses on providing strategic HR solutions and requires at least 5 years of experience in complex employee relations. A Bachelor's degree in Human Resources along with SHRM certification is mandatory. The HRBP will engage with leaders to enhance organizational success and ensure compliance with employment laws, while fostering a people-centered culture. Join a team committed to making a meaningful impact on employee engagement and performance.

Qualifications

• 5+ years of experience resolving complex employee relations issues.
• Strong working knowledge across multiple HR disciplines.
• Exceptional communication and interpersonal skills required.
• High level of discretion and confidentiality needed.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Partner with leaders to provide proactive HR solutions.
• Manage and resolve complex employee relations matters.
• Ensure compliance with federal and state employment laws.
• Support compensation strategy through market benchmarking.
• Contribute to workforce planning and organizational restructuring.

Skills

Employee relations

Compensation and benefits

Payroll processing

HRIS management

Performance management

Federal and state employment law

Exceptional communication skills

Analytical skills

Education

Bachelor's degree in Human Resources, Business, or related field

SHRM-CP or SHRM-SCP certification

Tools

Microsoft Office Suite

HR systems

Job description

Senior Human Resources Business Partner (HRBP)

Location: UT Federal Credit Union Corporate Headquarters

Reports to: Vice President of Human Resources

At UT Federal Credit Union, we believe in the philosophy of \"people helping people\". We are seeking a strategic, relationship-driven Senior Human Resources Business Partner (HRBP) who thrives in a collaborative, member-focused culture and is passionate about delivering high-impact HR solutions that support business success.

About the Role

The HR Business Partner serves as a trusted advisor to leaders and employees across the organization. Reporting to the Vice President of Human Resources, this role formulates strong partnerships across business units to deliver value-added HR services aligned with organizational goals.

This is an exciting opportunity for an experienced HR professional who enjoys balancing strategic partnership with hands‑on execution across all areas of Human Resources.

What You'll Do

• Partner with leaders to identify HR needs and provide proactive, practical solutions.
• Lead and support recruiting, hiring, change management, and employee exit processes.
• Provide day‑to‑day performance management guidance, including coaching, counseling, career development, and disciplinary actions.
• Manage and resolve complex employee relations matters, conducting thorough and objective investigations.
• Ensure compliance with applicable federal and state employment laws and internal policies.
• Support compensation strategy through market benchmarking, internal equity analysis, and employee education.
• Assist with payroll processing, HRIS management, reporting, and process improvements.
• Support benefits administration including open enrollment, vendor servicing, and employee education.
• Contribute to workforce planning, succession planning, and organizational restructuring efforts.
• Conduct stay and exit interviews and provide meaningful insights to leadership.
• Represent UTFCU at recruiting events and serve as a key point of contact for employee HR inquiries.

What You Bring

• Minimum 5 years of experience resolving complex employee relations issues.
• Strong working knowledge across multiple HR disciplines, including:
  • Employee relations
  • Compensation and benefits
  • Payroll processing
  • HRIS management
  • Performance management
  • Federal and state employment law
• Bachelor's degree in Human Resources, Business, or related field.
• SHRM-CP or SHRM-SCP certification required.
• Exceptional communication and interpersonal skills.
• High level of discretion and confidentiality.
• Strong analytical, organizational, and problem‑solving skills.
• Ability to build trust quickly and serve as a credible, professional HR advisor.
• Proficiency in Microsoft Office Suite and HR systems.

Why Join UTFCU?

• Work in a mission‑driven financial cooperative that values people, integrity, and community.
• Collaborate with leadership in shaping workforce strategy and culture.
• Contribute to initiatives that directly impact employee engagement, retention, and performance.
• Be part of a supportive HR team that values partnership and continuous improvement.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Ability to lift up to 15 pounds occasionally.

If you are a strategic HR professional who enjoys partnering with leaders, solving complex challenges, and making a meaningful impact, we encourage you to apply and grow your career with UT Federal Credit Union.

Thank you for your interest in joining UT Federal Credit Union. As part of our commitment to ensuring a safe and secure work environment, all offers of employment at UT Federal Credit Union are contingent upon the successful completion of a comprehensive background check.

The background check may include, but is not limited to, checks of your criminal record, employment history, educational credentials, credit history, motor vehicle record, and references. You may be required to provide additional information and complete further documentation to facilitate these checks.

By proceeding with this application, you hereby authorize UT Federal Credit Union and its designated agents and representatives to conduct such investigations and request such information as is necessary to evaluate your suitability for employment.

In the event that information from a consumer report obtained about you from a consumer reporting agency is used in whole or in part in making an adverse decision with regard to employment, you will be provided with a copy of the consumer report and a description in writing of your rights under the law.

Should there be any discrepancies or disputes regarding the information obtained during the background check, or should you otherwise wish to discuss the report's contents with us, you will have an opportunity to discuss and/or dispute the content with us before a final employment decision is made.

All information received during the background check process will be treated with the utmost confidentiality and sensitivity, in accordance with the law. It will be used solely for the purpose of evaluating your potential employment at UT Federal Credit Union.

Please complete the application if you understand and agree to the above-mentioned conditions. In doing so, you acknowledge that you have carefully read and understand this Disclosure and Authorization and authorize UT Federal Credit Union to obtain and/or its agent to obtain and furnish to the Credit Union information related to your background to be used for employment purposes.