Senior Human Resources Business Partner

KeyCorp; Brooklyn (OH); Hybrid; USD 96,000 - 181,000; Full time

Job summary

KeyBank seeks a Sr. HR Business Partner to partner with leaders across NE Ohio and Eastern PA, guiding talent acquisition, development, and engagement.

The role acts as a trusted consultant on performance, change management, and organizational design to propel business objectives. You will drive workforce strategy with a focus on talent management, succession planning, and employee relations, while aligning with compensation practices and company policy.

Qualifications

• Bachelor's Degree or equivalent experience (preferred).
• 5+ years Management, consulting, HR or similar field (required).
• Strong business acumen and relationship-building skills.

Responsibilities

• Recruiting and onboarding: partner with leaders and recruiters to plan workforce, drive quality of hire, and onboard effectively.
• Training and development: ensure defined plans for business teams.
• Talent management: support leadership development and succession planning.
• Performance management: optimize cycles and ensure timely reviews aligned to goals.
• Employee engagement: support engagement strategies and surveys.
• Compensation: understand strategies and answer queries for hires/employees.
• Employee relations: address concerns and collaborate with ER Solutions team.
• Change management: assist in communication plans and materials.
• General duties as assigned and policy compliance.

Skills

Business Acumen

Relationship Builder

Adaptable/Change Navigator

Consultative/Constructive Debate

Influencing

Analytical Thinking

Risk Management

Execution Orientation

Communication

Strategic Mindset

Education

Bachelor's Degree or equivalent experience (preferred)

5+ years Management, consulting, HR or similar field (required)

Job description

Location: 4900 Tiedeman Road, Brooklyn Ohio

Job Summary

The Sr. HR Business Partner is a key member of the Human Resources team, partnering with leaders to develop and execute people strategies that advance business objectives and strengthen organizational culture. As the second level within the four-level HR Business Partner job family, this role provides consultative support across talent acquisition, talent management, employee engagement, performance management, employee relations, learning and development, and change management. Successful incumbents bring a strong working knowledge of HR practices and continue to deepen their expertise while influencing business outcomes through people-focused solutions. Position will cover NE Ohio and Eastern PA.

Responsibilities

• Recruiting and Onboarding: Partner with business leaders, Finance teammates, and recruiters to develop the overall workforce plan. Participate in candidate interviews and selection for critical hires. Drive quality of hire and successful onboarding for assigned teams.
• Training and Development: Ensure training plans are well-defined and executed for assigned business teams.
• Talent Management: Support talent and leadership development activities within the enterprise framework. Assist in defining succession plans, improving bench strength and increasing talent mobility. Support STL-1 talent review on an annual basis.
• Performance Management: Partner with managers to optimize the performance management cycle. Support and facilitate calibration sessions, ensure timely completion of reviews and alignment with organizational goals. Use data to track involvement and drive participation.
• Employee Engagement: Help support LOB engagement strategies. Facilitate a culture of empowerment and achievement. Support execution of engagement surveys and action planning.
• Compensation: Partner with business leaders and compensation and benefits partners to understand compensation strategies. Facilitate queries for new hires and existing employees.
• Employee Relations: Address manager or employee concerns and manage less complex cases. Ensure effective use of Employee Relations Solutions Team.
• Change Management: Support change initiatives and communicate changes to employees. Assist in developing communication plans and materials.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

Bachelor's Degree or equivalent experience (preferred)

Experience Qualifications

• 5+ years Management, consulting, HR or similar field (required)
• 5+ years Limited to moderate experience in mergers and acquisitions, org design, leadership coaching, talent management, IC design/ redesign, and complex ER cases. (preferred)

Tactical Skills

• Business Acumen: Able to understand and make effective decisions in the business world. Knowledgeable about financial management, strategy, market analysis, and more.
• Relationship Builder: Able to establish strong personal and professional bonds.
• Adaptable/Change Navigator: Able to effectively and swiftly adapt to changes in the environment. Proactive, flexible, and responsive in order to navigate and capitalize on change.
• Consultative/Constructive Debate: Able to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level. Makes good-faith efforts to persuade others by leveraging active listening, probing, and strong, fact-based opposition.
• Influencing: Able to influence even when holding a position contrary to the majority through collaborative assessments that persuasively influence decision makers.
• Analytical Thinking: Uses data driven insights. Able to apply techniques and tools that promote effective analysis. Able to determine the root cause of problems and develop alternative solutions.
• Risk Management: Knowledge of processes, tools and techniques for assessing and controlling exposure to risks of various kinds.
• Execution Orientation: Able to regulate oneself to meet job demands, communicate effectively, and focus on concrete steps needed to achieve goals.
• Communication: Understands the importance of insightful listening and communicating. Able to provide information and messages in a way that produces clarity and impact.
• Strategic Mindset: Focuses on long-term goals and planning; anticipates future challenges and opportunities, makes decisions that align with bigger goals, and adapts plans as situations change.

Personal Skills Influence Practical Skills Analytical Thinking Business Acumen

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel

Occasional travel to include overnight stay.

Driving Requirements

Ability to occasionally operate a motor vehicle with a valid driver's license.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date

10/14/2026

Equal Opportunity Employer Statement

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

Job Culture

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.