Senior Human Resources Analyst

GAP Solutions, Inc.; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

GAP Solutions, Inc. seeks a Senior Human Resource Specialist to support the Department of Homeland Security, ICE, Office of Human Capital, HROC. The role covers staffing, classification, processing, benefits, recruitment, compensation, and policy in federal HR actions.

The incumbent will review applications, adjudicate veterans’ preference, apply pay-setting rules, develop SOPs, and prepare selection notices, ensuring compliance with EO’s and CFRs.

Qualifications

• Master’s Degree required.
• 10 years federal HR experience.
• Delegated Examining Certification and HRM Certificate.
• U.S. citizen or LPR and three+ years residency in the United States.
• Driver’s license; ability to travel by air when required.

Responsibilities

• Review applications, adjudicate veterans’ preference, and prepare selection certificates.
• Apply pay setting calculations for job offers and law enforcement pay schedules.
• Develop SOPs and job aids for staffing programs.
• Create ad-hoc applicant metrics and reports; validate selections.
• Coordinate job offers, EOD dates, and security paperwork with ICE PSD.
• Lead processing and management of PMSO builds and SF-52 routing.
• Process personnel actions (SF52) and related DHS/OPM/NFC rules.

Skills

Federal HR experience

Written & spoken communication

Presentation skills

Leadership

Team collaboration

Education

Master’s Degree

Delegated Examining Certification

HRM Certificate

Tools

Microsoft Office

Job description

Position Objective: As a Senior Human Resource Specialist,apply a broad range of advanced skills and expertise in the full range of federal HR areas including but not limited to staffing, classification, processing, benefits, recruitment, compensation, SES programs, work life programs, policy and employee and labor relations. In support of the Dept. of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC).

Staffing Activities

• Review position applications to determine basic qualifications, adjudicate veterans’ preference, and prepare selection certificates for issue.
• Apply pay setting calculations for use by to extend job offers.
• Perform law enforcement pay setting to include accurate conversion of general pay and special pay schedules to the law enforcement pay schedule.
• Develop and review standard operating procedures (SOP) and job aids for existing, new, or emerging staffing programs.
• Develop and build specialized ad-hoc applicant metrics, reports, and associated spreadsheets.
• Validate applicant selections.
• Interpret and apply laws, rules, and regulations, to include Executive Orders (EO’s) Title 38, Delegated Examining Unit (DEU) regulations, 5 Code of Federal Regulations (CFR), the Vet Guide, and other regulatory guidance to federal hiring actions.
• Respond to applicant and internal customer concerns and inquiries.
• Review applicant status determinations when challenged by internal/external candidates and managers.
• Monitor, revise, and maintain reports and files.
• Develop staffing process checklists and maintain tracking spreadsheets.
• Coordinate and serve as a liaison with customers as required.
• Perform data entry into position management and other related ICE systems as required.
• Prepare, issue, and track tentative selection notices.
• Coordinate job offers, release requests, setting of enter-on-duty (EOD) dates, and coordinate training classes for applicants.
• Coordinate issuance and return of security paperwork for applicants including Electronic Questionnaires for Investigations Processing (e-QIP) initiations and conduct regular status checks with the ICE Personnel Security Division (PSD).

Operational Classification Activities

• Lead a group of contractor staff with the daily processing of Position Management System Online (PMSO) Builds, SF-52 routing, and SF-corrections as applicable.
• Operate several independent HR processing systems (e.g., TOPS, NFC, ESP).
• Assign SF-52s and HC Link service tickets ensuring a balance of tickets among contractor staff.
• Monitor ESP and HC Link work request submissions and timely assign for processing.
• Keep abreast of the status and progress of work, and make day-to-day adjustments in accordance with established priorities, and obtain assistance from the Section Chiefs on problems that arise, such as backlogs.

Operational Processing Activities

• Process Personnel Actions (SF52) in compliance with Department of Homeland Security (DHS), Office of Personnel Management (OPM) and National Finance Center (NFC) rules and procedures, processes recruitment, Career Ladder Promotion (CLP), Change to Lower Grade (CLG). Detail actions, Temporary Promotions (TPRO), Law Enforcement Pay Actions, Administratively Uncontrollable Overtime (AUO), Reassignment actions etc.
• Apply a wide range of personnel, payroll and benefit concepts, laws, policies practices, analytical and diagnostic methods to address technical issues:
• Development of SOPs for existing, new, or emerging personnel functions.
• Provide administrative support by responding to questions, complaints, problems, or situations, and providing explanation of policy and procedures.
• Support audit – KPMG, A-123, ICU, Internal and external audits – provide guidance, documentation.
• Provide technical assistance to end users on HR automated systems, procedures, and applications.
• Review, assign, and route SF52s to process personnel actions in ESP related to the duties of the section.

Operational Retirement & Benefits Activities

• Provide federal benefits expertise to advise current and former employees, annuitants, eligible family members, and managers on complex benefits problems and inquiries.
• Provide individual employee counseling on retirement options; Thrift Savings Plan (TSP) and worker’s compensation/injury benefits; and eligibility requirements for life, health, and long-term health insurance.
• Research employee eOPF issues/errors related to benefits and conduct service audits.
• Provide solutions and develop corrective guidance or operating procedures to know concerns.
• Assist to process documents related to benefits to include retirement packages.
• Process SF52 documents for retirements and death in service actions.
• Prepare retirement and survivor benefits computation for law enforcement and non-law enforcement employees.
• Assist employees and survivors in preparing retirement applicants, ensuring documentation is accurate and submitted within required deadlines.
• Provide counseling to employees on all aspects of the TSP to include participation eligibility, eligibility for retroactive TSP error corrections, and to employees leaving federal service (or their survivors) on the benefits available from their TSP accounts.

Employee Engagement & Selection Support Activities

• Contribute to the design and administration of studies, surveys, and projects.
• Coordinate activities in alignment with strategic business needs and established project timelines
• Develops and coordinates internal review systems to track planning activities and external review systems to monitor adherence to established business standards and processes.

Qualifications

Basic Qualifications:

• Master’s Degree required
• 10 years of federal Human Resources experience (can be either working as a federal employee or government contractor supporting a federal agency).
• Delegated Examining Certification and HRM Certificate from an accredited academic institution.
• When a Task Order includes tasks related to drug testing and site collection, the candidate must possess knowledge of Health and Human Services Guidelines for federal drug testing and possess a valid driver’s license. The contractor candidates must be capable of air travel.
• Must be U.S. citizen or Legal Permanent Resident and must currently reside in the United States or its Territories. Additionally, employees are required to have resided within the United States or its Territories for three or more years out of the last five.

Preferred Qualifications:

• Intermediate to advanced technical proficiency in the full Microsoft Office Suite.
• Strong written and oral communication skills.
• Advanced presentation skills.
• Ability to work effectively within a group or individually.
• Advanced organization and leadership skills.