Senior Human Resource Specialist

Insperity Support Services, L.P.; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Generous paid time off

Top-tier health, dental and vision

Health & wellness support

Paid volunteer hours

Job summary

Insperity Support Services, L.P. is seeking a senior HR leader to oversee customized HR service delivery and compliance guidance for a portfolio of client organizations.

You will partner with client leaders to advance performance and people strategy across multi-state environments. Responsibilities include managing complex accounts, building strategic client relationships, and advising on HR compliance and employment laws.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent work experience.
• 8+ years of end-to-end Human Resources operations experience, focused on HR Generalist, HR Business Partner, or Manager roles.
• Prior experience in multi-state companies with at least 500 employees.
• Experience operating in a matrixed environment is preferred.

Responsibilities

• Lead customized HR service delivery and compliance guidance while partnering with client leaders to support performance and people strategy.
• Manage an assigned client portfolio, including complex accounts, supporting client success, growth, and high customer satisfaction and retention
• Build and maintain strategic relationships with clients; provide value-added guidance and solutions aligned to business results
• Interface with client HR leaders and partner with senior stakeholders where appropriate
• Advise clients on HR compliance and business goals; tailor approaches based on evolving client needs
• Apply deep expertise in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management
• Recommend innovative HR strategies and deliver policy interpretation and best practices aligned to employment laws across all 50 states

Skills

HR operations

HRBP experience

Multi-state HR

Matrix organization

Education

Bachelor's degree in HR or related field

Job description

Lead customized HR service delivery and compliance guidance while partnering with client leaders to support performance and people strategy.

Responsibilities

• Manage an assigned client portfolio, including complex accounts, supporting client success, growth, and high customer satisfaction and retention
• Build and maintain strategic relationships with clients; provide value-added guidance and solutions aligned to business results
• Interface with client HR leaders and partner with senior stakeholders where appropriate
• Advise clients on HR compliance and business goals; tailor approaches based on evolving client needs
• Apply deep expertise in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management
• Recommend innovative HR strategies and deliver policy interpretation and best practices aligned to employment laws across all 50 states
• Coordinate with internal support teams such as DE&I Services, Compensation Services, EEO Services, Payroll, FLSA Administration, Background Screening, Benefits, and COEs
• Analyze HR data and statistics to identify trends and patterns; use metrics to recommend policies and activities that improve organizational culture
• Support initiatives focused on attracting and hiring qualified candidates, motivating and retaining employees, addressing staffing issues, and maintaining legal compliance
• Facilitate client trainings using clear, concise, logical delivery appropriate for the audience
• Collaborate with clients and Account Executives on HR goals tied to business objectives
• Understand and apply clients’ people and organizational structure needs, including leadership development strategies across the business life cycle
• Partner with HR Consultant and/or Consulting & Development team when applicable
• Proactively engage with clients to stay current on organizational strategy and goals
• Ensure client interactions and documentation are completed accurately and on time in the appropriate client management systems and databases
• Guide and partner with HR Representative/Data Support Specialists, HR Specialists, and Account Executives
• Pilot new internal tools, resources, and products; provide feedback to manager as requested
• Participate in and may lead project teams and focus groups to improve processes or client solutions
• Request or volunteer to deliver training and development opportunities for internal partners and peers
• Serve as an SME on processes, projects, or tools as requested by leadership
• Connect with peers and internal resources across regions to identify process improvement and collaboration opportunities
• Support Customer for Life strategy by recognizing when and how to introduce options and engage internal resources as needed
• Support Sales by partnering with BPA in prospect meetings
• Understand client power structures and dynamics; advise, negotiate, and influence clients toward HR compliance and business goals
• Provide custom approaches as needed; create content and host knowledge sharing sessions with the team
• Consult proactively on approved partner technologies and initiatives to deliver client value tied to goals

Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or a related field, or equivalent work experience
• 8+ years of end-to-end Human Resources operations experience, focused on HR Generalist, HR Business Partner, or Manager roles
• Prior experience in multi-state companies with at least 500 employees
• Experience operating in a matrixed environment is preferred

Benefits

• Generous paid time off
• Top-tier medical, dental and vision benefits
• Health & wellness support
• Paid volunteer hours

Travel

• Up to 30% (car, mass transit, or plane)