Senior Human Resource Generalist

SouthEast Alaska Regional Health Consortium (SEARHC); Juneau (AK); On-site; USD 47,000 - 66,000; Full time

Job summary

SEARHC is seeking a Human Resources Generalist in Juneau, AK, to serve as a first-line HR business partner within the region. You will lead interpretation of HR policies, ensure legal compliance, and provide guidance to leadership on department issues.

The role emphasizes investigations, performance management support, and fostering strong employee relations to improve engagement and retention across multiple departments and locations.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Communications, Sociology, or related field – required.
• Work towards obtaining a PHR or equivalent HR certification preferred within 3 years of hire.
• Relevant professional experience may substitute education on a year-for-year basis.

Responsibilities

• Provide proactive leadership on interpretation of HR policy to ensure consistency.
• Ensure compliance with applicable laws across the Consortium.
• Consult with leadership to provide HR guidance on departmental issues.
• Conduct investigations to resolve employee relations matters.
• Provide day-to-day guidance on performance management, coaching, and development.
• Foster positive relationships to increase engagement and retention.
• Ensure fair application of HR policies for all staff.
• Partner with Learning & Development to provide training for staff.

Skills

HR policy interpretation

Leadership

Employee relations

Communication skills

Education

Bachelor's degree in Business Administration or HR

Job description

Pay Range:

Pay Range:$34.15 - $47.93Work as a collaborative member of the Human Resources department in a rapidly changing, complex, and fast-paced environment. Serves as the first-line human resources business partner within the assigned geographic region for HR-related matters with the goal of aligning HR best practices to business strategies.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it's a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job

• Provide proactive leadership and guidance on interpretation of human resource policy to ensure consistency of practice throughout the Consortium.

• Work with human resources staff and department leadership to ensure compliance with applicable laws.

• Consult with leadership team to provide human resource guidance and navigation on departmental and organizational issues when appropriate.

• Conduct effective, thorough, and objective fact-finding investigations, where appropriate, to help achieve closure on employee relations issues.

• Provide day-to-day leadership and support to department leadership regarding performance management, to include coaching, counseling, employee development and corrective action as required.

• Work closely with departmental leadership and employees to foster positive working relationships, and to increase employee engagement and retention.

• Ensure fair treatment and implementation of SEARHC human resource policies for all staff.

• Partner with the Learning & Development staff members to help facilitate and/or provide training/education for all staff (which may include onboarding activities, customer service and/or supervisory training).

• Assess and anticipate departmental and organizational human resource-related needs.

• Recommend new approaches, policies, and procedures to foster continuous improvements in efficiency and effectiveness of human resource department process and services provided.

• Serve as a human resource department team member, working together to achieve both human resources and Consortium strategic initiatives.

• Other related duties as required and assigned.

Education, Certifications, and Licenses Required

• Bachelor's Degree in Business Administration, Human Resources, Communications, Sociology, or related field – required.

• Relevant professional experience may be substituted for degree/education on a year-for-year basis.

• Work towards obtaining a Professional in Human Resources (PHR) from the Human Resource Certification Institute (HRCI) preferred; PHR or an equivalent certification is desired within 3 years of date of hire.

Experience Required

• 3-5 years of human resources experience, preferably in a healthcare environment.

• Relevant education may be substituted for experience on a year-for-year basis.

Competencies

• High ethical standards with sound judgment and professional integrity.

• Adaptable, collaborative, and flexible leadership style with a commitment to achieving excellent results by overcoming obstacles and creatively solving problems in a confident and constructive manner.

• Organized and self-motivated with a direct and open style.

Knowledge of

• Core aspects of human resources including employee relations, performance management, compensation administration, and benefits administration.

• Legal requirements of HR functions.

• Principles and practices of HR administration, processes, and guidelines.

Skills in

• Serving multiple departments in multiple locations.

• Consultative style approach with the ability to build positive relationships at all levels of the organization, influencing positive and effective outcomes.

• Analytical, verbal, interpersonal, and written communication skills (including active listening).

• Presentation and facilitation skills.

Ability to

• Be flexible and available to interact with employees at all levels, a team player with the human resources department and the consortium.

• Independently troubleshoot and problem-solve issues using a working knowledge of current policies and practices of the consortium.

• Research, analyze, and resolve allegations, summarize the results, and prepare documents for review.

Required Certifications

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!