Senior Human Data Ops Partner-Research (Remote)

AI Trainer Jobs; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Prolific, a leading platform for human data collection, seeks a Senior Human Data Operations Partner (Research) to own complex research projects and help grow Prolific’s Research supply globally. You’ll manage bespoke studies, ensure data quality, and partner cross‑functionally to scale operations while improving time‑to‑data and outcomes.

The role blends hands‑on delivery with strategic development, requiring strong PM skills, robust process design, and a passion for high‑quality human data for

Qualifications

• Experience in operations, ideally in marketplace or platform environments.
• Strong project management skills, with attention to detail and operational execution.
• Experience in implementing and optimising processes to improve efficiency and scalability.
• Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot.
• Exceptional communication and documentation skills, with a track record of stakeholder enablement.
• Confidence with data analysis and operational metrics to support decision‑making and continuous improvement.
• Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig‑economy platforms.
• Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain‑specific task curation.
• Understanding of Prolific’s platform and its role in delivering high‑quality human data for AI research.

Responsibilities

• Serve as a key resource for client‑specific Research customer teams, acting as the primary point of contact for participant‑related operations.
• Support bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables.
• Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards.
• Develop detailed project plans, workflows, and enablement materials to support efficient delivery.
• Maintain Prolific’s participant pools as high‑quality, diverse, and optimised to meet customer demands.
• Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.
• Monitor participant engagement and quality metrics, using insights to drive improvements.
• Contribute to upskilling programmes and certification processes for participants involved in complex Research tasks.
• Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives.
• Collaborate with product managers to transform manual processes into scalable, technology‑driven solutions.
• Act as a conduit between delivery teams and operational functions to ensure seamless project execution.
• Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption.
• Develop playbooks and documentation that turn reactive customer requests into repeatable operational capabilities.
• Contribute to roadmap discussions related to Research supply strategy and long‑term vertical growth.

Skills

Operational excellence

Project management

Data analysis

Stakeholder communication

Documentation

Process optimization

Tools

Metabase

Zapier

Asana

HubSpot

Job description

Prolific, a leading platform for human data collection, seeks a Senior Human Data Operations Partner (Research) to own complex research projects and help grow Prolific’s Research supply globally. You’ll manage bespoke studies, ensure data quality, and partner cross‑functionally to scale operations while improving time‑to‑data and outcomes.

The role blends hands‑on delivery with strategic development, requiring strong PM skills, robust process design, and a passion for high‑quality human data for