Senior Human-Centered Research Leader

Guidehouse; San Antonio (TX); On-site; USD 102,000 - 170,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Tuition Reimbursement, Personal Dev &

Employee Referral Program

Mobility Stipend

Parental Leave and Adoption Assistance

Short-Term & Long-Term Disability

Job summary

Guidehouse is seeking a Managing Consultant to lead human-centered research for client programs. You will plan, execute, and synthesize insights from surveys, interviews, and usability studies, guiding program design and customer experience improvements.

Responsibilities include managing large survey efforts in Qualtrics, delivering actionable recommendations, and collaborating with leadership across engagements. Travel up to 10% is required.

Qualifications

• Strong experience with primary research methods (surveys, interviews, focus groups, usability).
• Experience designing, programming, and managing surveys in Qualtrics or similar.
• Ability to translate data into actionable client insights and recommendations.

Responsibilities

• Lead human-centered research across the project lifecycle from planning to insight development.
• Design and execute surveys, interviews, focus groups, and usability studies.
• Oversee survey research using Qualtrics ensuring quality and efficiency.
• Develop evaluation plans, frameworks, and analytical approaches aligned to client goals.
• Analyze data, synthesize findings, and present clear, actionable recommendations.
• Manage work plans, staffing, budgets, risks, and multi-engagement delivery.

Skills

Primary research

Project management

Client-facing consulting

Creative problem-solving

Stakeholder communication

Education

Bachelor's + 5+ years or Master’s + 3+ years in related field

Tools

Qualtrics

Job description

Guidehouse is seeking a Managing Consultant to lead human-centered research for client programs. You will plan, execute, and synthesize insights from surveys, interviews, and usability studies, guiding program design and customer experience improvements.

Responsibilities include managing large survey efforts in Qualtrics, delivering actionable recommendations, and collaborating with leadership across engagements. Travel up to 10% is required.