Senior HR Generalist - Mayo Clinic Rochester

Towne Park, LLC; Rochester (MN); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life and AD&D insurance

Short/long-term disability

401k plan

Paid time off and holidays

Job summary

Towne Park, LLC is seeking a Senior HR Generalist to provide front-line HR support and high-touch service to operational leaders, associates, and clients in the Rochester area. The role covers onboarding, benefits, leave conversations, policy enforcement, and daily HR operations.

You will help hiring, training, compliance, and employee relations while upholding company policies and best practices. Requires strong communication and HR knowledge.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or equivalent experience preferred.
• Two to four years of HR experience with exposure to HR Systems, Benefits, & Payroll.
• PHR or SHRM-CP a plus.

Responsibilities

• Reviews, tracks, and documents compliance with training, continuing education, and work assessments.
• Recruits, interviews, and facilitates hiring for openings with account managers.
• Implements new hire orientation and ongoing training needs.
• Performs routine HR tasks including compensation, benefits, and leave.
• Coaches leaders through performance management and investigations.
• Maintains compliance with employment laws and company policies.

Skills

Employment laws

Microsoft Office

HRIS systems

Communication

Analytical skills

Education

Bachelor's degree in HR/Business

PHR/SHRM-CP

Tools

Workday

Job description

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.

Job Details Compensation

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $80,000 - $85,000.

Benefits

• Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability.
• Employees are also able to enroll in the company’s 401k retirement savings plan.
• Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms.

Job Summary

The Senior HR Generalist reports to the HR Manager in the Field and provides full-spectrum, front-line human resources support and high touch customer service to operational leaders, associates, and clients in their area. Responsible for the day-to-day administration of local HR operations, the Senior Human Resource Generalist may support hiring and interviewing, onboarding, and training, assist in benefits and leave conversations, and enforce company policies and practices, ensuring a positive associate and client experience.

Duties/Responsibilities

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments.
• This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Recruits, interviews, and facilitates hiring qualified job applicants for open positions with account manager; collaborates with departmental managers to understand skills and competencies required for openings.
• Implements new hire orientation, ongoing training needs, and employee recognition programs to ensure associate engagement and performance.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Coach leaders through performance management process and provide support in disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Performs other duties as assigned.

Qualifications

• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or equivalent experience preferred.
• Two (2) to four (4) years of previous Human Resources experience with exposure to subject areas including HR Systems, Benefits, & Payroll.
• PHR or SHRM-CP a plus.

Knowledge

• Computer proficiency and technical aptitude with an ability to utilize advanced functions of Microsoft Office (Excel, Word, & Outlook).
• Experience with Workday preferred.

Required Skills/Abilities

• Valid driver’s license
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Ability to tolerate moderate stress and thrive in fast-paced environment. Must be able to access and navigate each department at the organization’s facilities. Reasonable accommodation may be made to enable individuals with disabilities to perform all functions.

Scope

Performs duties independently with minimal supervision, with ability to determine when to partner and to elevate on sensitive or complex issues. Mistakes/errors may result in work stoppage, increased risk, loss of business, and/or poor customer relations, all of which can have negative financial and brand implications for the organization.

Working Environment

The majority of work will be performed in a climate-controlled environment but may be exposed to inclement weather and varying degrees of temperatures on occasion.

Travel

Requires regular local travel between sites in designated area. Domestic travel outside of the district up to 25% may be required.

About Towne Towne is an exceptional arrival through departure experience company. Through our fully integrated technology and operations platform, we deliver parking and hospitality-focused solutions in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities.

Towne is an Affirminative Action, Equal Opportunity and E-Verify participating Employer, and encourage applications from all qualified individuals, including those with disabilities and veterans. Towne will consider for employment qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at [e-mail] or [phone]. Towne complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used and the Company’s record retention practices, and rights you may have under the CCPA.