Senior HR Generalist : 26-02430

Akraya, Inc.; San Jose (CA); Hybrid; USD 41,000 - 48,000; Full time

Job summary

Akraya is seeking a skilled HR Specialist to support employees through life and work events in a hybrid San Jose environment. You will serve as a primary point of contact for intricate HR matters, delivering clear guidance and care while collaborating with other teams to provide scalable HR support.

Key responsibilities include advising on sensitive issues, resolving complex inquiries, coordinating with internal groups, and using case management systems to track and report outcomes.

Qualifications

• Expertise in handling complex HR casework.
• Strong problem-solving and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience with HR policies and compliance.
• Familiarity with HR systems and reporting.

Responsibilities

• Advise employees and management on sensitive HR issues.
• Manage and resolve complex employee inquiries efficiently.
• Coordinate with various internal teams to provide comprehensive support.
• Utilize case management systems for effective tracking and reporting.
• Contribute to process enhancements for improved HR service delivery.

Skills

HR Case Management

Leave of Absence

Organizational Change

Employee Relations

HR Policies

Job description

Primary Skills

• HR Case Management (advanced)
• Leave of Absence (advanced)
• Organizational Change (advanced)
• Employee Relations (intermediate)
• HR Policies (advanced)

Employment Details

• Contract Type: W2
• Duration: 9+ Months with possible extension
• Location: San Jose, CA (Hybrid)
• Pay Range: $30-$35/hr. on W2

Job Summary

This role offers a vital opportunity to support employees through significant life and work events. You will act as a primary point of contact for intricate HR matters, ensuring a high level of care and clarity for all involved. By collaborating across departments, you will contribute to enhancing scalable, quality HR support.

Key Responsibilities

• Advise employees and management on sensitive HR issues.
• Manage and resolve complex employee inquiries efficiently.
• Coordinate with various internal teams to provide comprehensive support.
• Utilize case management systems for effective tracking and reporting.
• Contribute to process enhancements for improved HR service delivery.

Must-Have Skills

• Expertise in handling complex HR casework.
• Strong problem-solving and decision-making abilities.
• Excellent written and verbal communication skills.

Domain / Industry Experience

• Experience in a scaled HR delivery environment or employee resource center is preferred.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!