Senior Housekeeping Leader - Assistant Director

BENCHMARK; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

Pyramid Global Hospitality is seeking an Assistant Director of Housekeeping for OKANA Resort & Indoor Water Park in Oklahoma City. You will support the Director of Housekeeping in daily operations, supervise supervisors and staff, and ensure guest rooms and public areas meet the brand’s quality standards.

Responsibilities include scheduling, training, inspections, budgeting assistance, and enforcing safety policies while delivering exceptional guest experiences at a dynamic resort property.

Qualifications

• Bachelor’s degree in hospitality management or related field preferred; equivalent combination of education and experience considered.
• Minimum 3–5 years of progressive housekeeping leadership experience, preferably in a resort or large hotel environment.
• Strong leadership and organizational skills with proven ability to manage teams in a fast-paced environment.
• Working knowledge of cleaning chemicals, OSHA standards, and safety regulations.
• Proficiency in property management systems, Microsoft Office, and housekeeping scheduling systems.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays, as business demands.

Responsibilities

• Supervise daily housekeeping operations, ensuring all guest rooms, public areas, laundry and back-of-house spaces meet cleanliness and presentation standards.
• Assist with scheduling, training, and evaluating housekeeping associates and supervisors.
• Conduct daily inspections of guest rooms and public areas to ensure adherence to quality standards.
• Conduct daily inspection of laundry operations to ensure adherence to quality standards.
• Manage supplying inventories, coordinate orders, and maintain accurate records.
• Support labor management by monitoring staffing levels in alignment with occupancy forecasts.
• Ensure compliance with safety, health, and sanitation policies.
• Collaborate with other departments to support guest satisfaction and operational efficiency.
• Respond to guest inquiries and resolve service issues promptly.
• Assist with departmental reporting, budgeting, and payroll oversight.
• Perform additional duties as assigned by the Director of Housekeeping.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Flexibility

Safety knowledge

Education

Bachelor’s degree in hospitality management or related field

Tools

Property management systems

Microsoft Office

Housekeeping scheduling systems

Job description

Pyramid Global Hospitality is seeking an Assistant Director of Housekeeping for OKANA Resort & Indoor Water Park in Oklahoma City. You will support the Director of Housekeeping in daily operations, supervise supervisors and staff, and ensure guest rooms and public areas meet the brand’s quality standards.

Responsibilities include scheduling, training, inspections, budgeting assistance, and enforcing safety policies while delivering exceptional guest experiences at a dynamic resort property.