Senior Hospital Billing Apps Analyst III

Fred Hutchinson Cancer Center (Fred Hutch); Seattle (WA); On-site; USD 104,000 - 165,000; Full time

Benefits offered by this job

Medical/vision/dental benefits

Paid time off

Tuition reimbursement

Onsite health clinic

Retirement plans

Employee assistance program

Job summary

Fred Hutchinson Cancer Center is seeking an Application Analyst III to support hospital billing and revenue cycle applications across the clinic. The role includes planning tier one and two support, training, validation, system configuration and testing of custom development, in a dynamic healthcare environment.

The position requires four years of IT experience, preferably in healthcare, with strong problem solving and communication skills to ensure system stability and timely issue resolution.

Qualifications

• High School Diploma or equivalent
• Four years of IT experience; preferably in a health care setting
• Able to rapidly solve IT systems problems that interfere with or disable clinical operations.
• Ability to identify and triage issues appropriately.
• Ability to organize and prioritize concurrent responsibilities and demands.
• Ability to use initiative and sound judgment in carrying out responsibilities.
• Ability to meet timelines for assigned tasks.
• Ability to train others in how to use systems.
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to work in a complex, fast paced, health care environment.
• Demonstrated interest in advancing technical capability.
• Customer service skills
• BA/BS in related field (preferred)
• One year of experience supervising other employees (preferred)
• MS Visio, Excel (preferred)
• Transact SQL (preferred)
• Crystal Reports (preferred)

Responsibilities

• Plans tier one technical support processes, such as break fix, troubleshooting, and systems change management.
• Plans tier 2 technical support processes.
• Plans training.
• Plans systems validation processes to meet regulatory compliance.
• Plans system configuration.
• Tests and supports custom system development.

Skills

Customer service skills

Training others

Problem solving

Healthcare IT experience

Education

BA/BS in related field

Tools

MS Visio

Excel

Transact SQL

Crystal Reports

Job description

Fred Hutchinson Cancer Center is seeking an Application Analyst III to support hospital billing and revenue cycle applications across the clinic. The role includes planning tier one and two support, training, validation, system configuration and testing of custom development, in a dynamic healthcare environment.

The position requires four years of IT experience, preferably in healthcare, with strong problem solving and communication skills to ensure system stability and timely issue resolution.