Clinical Applications Analyst II

Fred Hutch; Seattle (WA); Presencial; USD 98.000 - 147.000; Jornada completa

Descripción de la vacante

Fred Hutchinson Cancer Center in Seattle is seeking an Application Analyst II to support clinic operations through application management, testing, systems change management, and user training. The role involves end-to-end system configuration and collaboration with senior analysts and engineers.

We value initiative, strong problem solving, and customer service in a fast-paced health care environment. The position offers competitive pay and comprehensive benefits, with on-site work in Seattle

Formación

• High School Diploma or equivalent.
• 2 years of IT experience; healthcare setting preferred.
• Able to rapidly solve IT systems problems that interfere with clinical operations.
• Ability to identify and triage issues appropriately.
• Ability to organize and prioritize concurrent responsibilities.
• Ability to use initiative and sound judgment in carrying out responsibilities.
• Ability to meet timelines for assigned tasks.
• Ability to train others in how to use systems.
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to work in a complex, fast paced, health care environment.
• Demonstrated interest in advancing technical capability.
• Customer service skills.

Responsabilidades

• Builds, tests, manages, and supports application security.
• Designs and builds tier one technical support processes, such as break fix, troubleshooting, and systems change management.
• Designs, builds, manages, and supports tier 2 technical support processes.
• Builds and manages training.
• Builds and manages technical documentation.
• Complies with all regulatory mandates, as applicable.
• Designs system configuration.
• Requirements gathering and analysis

Conocimientos

IT experience

Healthcare setting

Customer service

Problem solving

Communication

Training others

Educación

High school diploma

BA/BS preferred

Herramientas

MS Visio

Excel

Transact SQL

Descripción del empleo

Fred Hutchinson Cancer Center in Seattle is seeking an Application Analyst II to support clinic operations through application management, testing, systems change management, and user training. The role involves end-to-end system configuration and collaboration with senior analysts and engineers.

We value initiative, strong problem solving, and customer service in a fast-paced health care environment. The position offers competitive pay and comprehensive benefits, with on-site work in Seattle