Hospice Patient Care RN Manager

Gentiva; Muncie (IN); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Advance Hospice Care is seeking a Patient Care Manager to oversee clinical operations, coordinate care, and develop staff to uphold high-quality, compliant hospice services. You will report to the Executive Director or Administrator and lead care delivery with a focus on regulatory compliance and patient-centered outcomes.

You will direct patient care, triage referrals, and facilitate IDG meetings while mentoring associates and ensuring adherence to federal and state requirements.

Formación

• Licensed RN in the state of employment.
• Graduate of an accredited nursing program.
• Minimum 3 years direct patient care, including 2 years hospice/home health.
• Knowledge of hospice principles and regulatory compliance (Medicare/Medicaid).
• Ability to lead a diverse care team with strong leadership.

Responsabilidades

• Oversee and direct patient care to ensure high-quality hospice services.
• Manage visit scheduling and clinical prioritization based on urgency.
• Triage referrals and medical concerns promptly and compassionately.
• Lead Interdisciplinary Group meetings and document minutes.
• Mentor staff and provide clinical support for development and compliance.
• Ensure care delivery meets regulatory standards and company policies.
• Support performance improvement and regulatory compliance initiatives.

Conocimientos

RN license

Leadership

Communication

Compassion

Educación

Graduate of accredited nursing program

BSN preferred

Descripción del empleo

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care


• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority


• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner


• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes


• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance


• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures


• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

About You

Qualifications – What You’ll Bring:

• Current RN license in the state of employment


• Graduate of an accredited nursing program


• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting


• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)


• Knowledge and compassion for terminally ill patients and their families


• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds


• Strong interpersonal, organizational, and leadership skills


• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

• Bachelor of Science in Nursing (BSN)


• Previous leadership, team management, or supervisory experience in hospice or home health


• Familiarity with EMR systems and telehealth platforms


• Certification in Hospice and Palliative Nursing (CHPN)

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay


• 401(k) with Company Match


• Career Advancement Opportunities


• National & Local Recognition Programs


• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance


• Mileage Reimbursement or Fleet Vehicle Program


• Generous Paid Time Off + 7 Paid Holidays


• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)


• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)


• Free Continuing Education Units (CEUs)


• Company-paid Life & Long-Term Disability Insurance


• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Legalese

• This is a safety-sensitive position


• Employee must meet minimum requirements to be eligible for benefits


• Where applicable, employee must meet state specific requirements


• We maintain a drug-free workplace

We are proud to be an EEO employer