Senior Heating & Plumbing Service Technician at All American Home Service

HireAligned, Inc.; Juneau (AK); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

Relocation assistance

IRA with 3% company match

Health expense reimbursement

Paid vacation

Company vehicle

Paid training

Boot reimbursement

Uniforms

Quarterly outings

Job summary

All American Home Service in Juneau, AK is seeking a Senior Heating & Plumbing Service Technician with 5–10 years of field experience to become our top technical resource and grow into a senior service manager role as we scale.

You’ll handle the most important residential service calls, train others, and lead by example while maintaining high safety and quality standards in Alaska’s demanding climate.

Qualifications

• 5–10 years of hands-on residential heating and/or plumbing service and troubleshooting experience.
• Licensing preferred; EPA certification a plus.
• Strong customer communication and desire to mentor others.

Responsibilities

• Diagnose, repair, and service residential heating systems and plumbing in Juneau.
• Handle no-heat and no-hot-water emergencies and leaks.
• Present options clearly to homeowners as a trusted advisor.
• Mentor newer technicians and help set service standards.
• Audit work for code compliance and quality.
• Use ServiceTitan to manage jobs and build estimates.
• Maintain a clean, organized service vehicle.
• Participate in on-call rotation.

Skills

5–10 years experience

Residential heating

Plumbing troubleshooting

Customer communication

ServiceTitan

Driver's license

Education

Journeyman license

EPA certification

Tools

ServiceTitan

Job description

$80,000–$125,000+/year | Full-time | Juneau, AK | Relocation assistance available

About All American Home Service

All American Home Service is Southeast Alaska's fastest growing home services company, providing heating, plumbing, drain clearing, bathroom upgrades, and more. We started with one guy and a truck. Today we’re a team of over 20 people, building a new headquarters in Juneau and growing fast.

The Role

We’re hiring a Senior Heating & Plumbing Service Technician with 5–10 years of field experience who can be our top technical resource today and grow into a senior service manager / superintendent role as we scale.

You’ll handle our most important residential service calls, including no-heat emergencies, no-hot-water calls, water pipe leaks, and complex system troubleshooting, while helping train and raise the standard for the rest of the service team.

What You’ll Do

• Diagnose, maintain, and repair residential heating systems, boilers, heat pumps, water heaters, and plumbing systems in Juneau’s demanding climate
• Take the toughest calls: no-heat, no-hot-water, leaks, and system failures other techs can’t solve
• Present homeowners with clear, honest options from repair to full replacement, as a trusted advisor, not a pushy salesperson
• Mentor and coach newer technicians in the field and help set service standards
• Audit work for code compliance and quality
• Use ServiceTitan to manage jobs, build estimates, document diagnostics, and offer financing
• Keep a clean, organized, well-stocked service vehicle
• Take part in the on-call rotation for emergency heating and plumbing calls

What We’re Looking For

• 5–10 years of hands-on residential heating and/or plumbing service and troubleshooting experience
• The technical depth to solve the hardest problems, and the desire to teach others how
• Interest in growing into a service manager or superintendent role
• Solid code knowledge
• A team-first mentality and strong customer communication, including composure in tough situations
• A self-starter who takes pride in the company’s reputation and goes the extra step for customer satisfaction
• Journeyman license or other heating/plumbing licensing preferred, not required. EPA certification a plus.
• ServiceTitan or similar field software experience preferred
• Valid driver’s license with a clean driving record, and able to pass a background check and drug screen

Compensation & Benefits

• Competitive hourly base plus performance/commission bonuses, with $80,000–$125,000+ annual earnings for top performers
• Clear path into service leadership as we grow
• Relocation assistance for candidates moving to Juneau (2-year commitment)
• IRA with 3% company match
• Tax-free health expense reimbursement program
• 2 weeks paid vacation in Year 1, growing with seniority, plus paid holidays. Your birthday is a paid day off.
• Company vehicle for work use (take-home exceptions for on-call)
• Paid training and paid trips for top training opportunities
• Boot reimbursement and company-provided uniforms
• Quarterly company outings and company contests

Schedule

Full-time, roughly 7am–5pm (morning dispatch at the shop), with on-call rotation and weekend work as demand requires.

Hiring Process

Quick phone screen, then an interview with our owner and a senior team member (in person or virtual), followed by a ride-along/skills check, background check, and drug screen.

Our Core Values

• We Raise The Standard With Our Safety
• We Raise The Standard With Our Integrity
• We Raise The Standard With Our Customer Satisfaction
• We Raise The Standard and Serve As A Team

We hire veterans! All American Home Service is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.

Work Location: Juneau, AK