Senior Heating & Plumbing Technician — On-Call in Juneau

Gilder Search Group; Juneau (AK); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

IRA with 3% company match

Healthcare expense reimbursement

PTO starting at 2 weeks

Paid training

Job summary

Gilder Search Group in Juneau, AK is seeking an Experienced Heating & Plumbing Service Technician with 3–5+ years of hands-on residential experience to join our client’s tight-knit team. You will diagnose, troubleshoot, and repair heating systems, boilers, heat pumps, and plumbing, while maintaining a strong customer focus and collaborating with leadership to grow your career.

Expect a competitive base rate with bonuses and on-call responsibilities, plus company-backed benefits.

Qualifications

• 3+ years of hands-on residential heating and/or plumbing service experience.
• EPA Certification is required.
• Proficient with diagnostic tools and ServiceTitan or similar platforms.

Responsibilities

• Perform diagnostic inspections, troubleshooting, maintenance, and repairs for residential heating and plumbing systems.
• Handle daily service requests including no-heat calls, no-hot-water issues, water pipe leaks, and emergency system failures.
• Evaluate system issues and present homeowners with options from troubleshooting and repairs to full system replacements.
• Operate ServiceTitan to manage job workflows, estimates, log diagnostic details, offer financing options, and present solutions as a trusted advisor.
• Report to the shop daily at 7:00 AM for dispatch, team alignment, and vehicle preparation.
• Maintain a clean, organized, and well-stocked company service vehicle.
• Participate in a regular on-call rotation to support emergency heating and plumbing needs.
• Engage in coaching, team meetings, and ongoing technical development.
• Perform other job-related duties as requested by management.

Skills

Diagnostic troubleshooting

Customer service

ServiceTitan

Education

EPA Certification

Tools

ServiceTitan

Job description

Gilder Search Group in Juneau, AK is seeking an Experienced Heating & Plumbing Service Technician with 3–5+ years of hands-on residential experience to join our client’s tight-knit team. You will diagnose, troubleshoot, and repair heating systems, boilers, heat pumps, and plumbing, while maintaining a strong customer focus and collaborating with leadership to grow your career.

Expect a competitive base rate with bonuses and on-call responsibilities, plus company-backed benefits.