Senior Healthcare Operations Leader | Multi-Site Clinics

Rancho Health MSO, Inc; Temecula (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Wellness benefits

401(k) match

Paid holidays

Job summary

Rancho Family Medical Group in Temecula, CA is seeking an Operations Director to oversee the clinic network, lead Operations Managers, and drive P&L accountability across 14 primary care clinics serving about 60 providers. This senior role partners with the VP of Operations, Chief Medical Officer, and corporate departments to improve performance, implement value-based care initiatives, and launch new clinics.

Strong leadership, strategic execution, and healthcare operations experience required.

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a fast-paced environment.
• Operational leadership
• Financial and analytical acumen
• Strategic execution
• Change management
• Cross-functional collaboration

Responsibilities

• Directly lead Operations Managers and oversee the performance of Office Managers and clinic staff.
• Establish operational standards and ensure consistent execution across all clinic locations.
• Maintain full operational P&L accountability for assigned clinic operations.
• Monitor financial performance including revenue, visit volumes, provider productivity, value-based performance, and expenses.
• Identify operational opportunities to improve financial performance while maintaining quality of care.
• Partner with finance leadership on budgeting, forecasting, and performance reviews.
• Own the performance management framework for clinics, including KPIs and scorecards.
• Monitor and improve metrics such as provider productivity and quality metrics.
• Implement process improvements to enhance operational effectiveness.
• Present clinic performance updates and improvement plans to executive leadership.
• Partner with the Chief Medical Officer and medical directors to support clinic performance.
• Ensure strong operational support for physicians and advanced practice providers.
• Lead initiatives to improve provider experience, clinical workflow, and productivity.
• Facilitate communication between operational teams and clinical leadership.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

Analytical skills

Leadership

Supervisory skills

Prioritization

Cross-functional collaboration

Financial acumen

Strategic execution

Change management

Education

Bachelor’s degree in healthcare administration or related field

Job description

Rancho Family Medical Group in Temecula, CA is seeking an Operations Director to oversee the clinic network, lead Operations Managers, and drive P&L accountability across 14 primary care clinics serving about 60 providers. This senior role partners with the VP of Operations, Chief Medical Officer, and corporate departments to improve performance, implement value-based care initiatives, and launch new clinics.

Strong leadership, strategic execution, and healthcare operations experience required.