Senior Healthcare Media Solutions Director

Real Chemistry; United States; Hybrid; USD 175,000 - 200,000; Full time

Benefits offered by this job

Great Place to Work

Competitive benefits

Hybrid/remote-friendly

Job summary

Real Chemistry is seeking a Group Director, Client Media Solutions to lead media strategy and client partnerships across pharmaceutical and life sciences accounts. You will oversee cross-functional teams, guide omnichannel planning, and drive sustainable growth while ensuring financial health and exceptional delivery.

The role requires 12+ years in healthcare advertising and proven leadership, with a focus on HCP, DTC, patient and caregiver engagement.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 12+ years of experience in media strategy, customer engagement, integrated marketing, or healthcare advertising, including significant pharmaceutical, biotechnology, or life sciences experience.
• Deep expertise in HCP, DTC, patient, and caregiver engagement strategies across integrated, omnichannel, and customer-centric marketing environments.
• Proven success leading large client portfolios and managing complex, multi-channel healthcare marketing programs.
• Strong understanding of healthcare media ecosystems, customer engagement strategies, media investment planning, measurement frameworks, and emerging technologies.
• Experience managing client portfolio financials, including budgeting, forecasting, scoping, staffing, revenue growth, and margin management.
• Demonstrated ability to lead and develop managers, directors, and cross‑functional teams within matrixed organizations.
• Exceptional executive communication, presentation, negotiation, and client leadership skills.
• Track record of driving organic growth, leading new business efforts, and developing strategic client partnerships.
• Experience collaborating across Strategy, Analytics, CRM, Creative, Activation, Technology, and Client Experience functions to deliver integrated customer engagement solutions.

Responsibilities

• Lead cross-account media, customer engagement, and omnichannel strategies across a portfolio of pharmaceutical and life sciences clients, ensuring alignment with business objectives and measurable customer outcomes.
• Serve as the senior strategic lead across key client relationships, driving client retention, growth, innovation, and long-term partnership development.
• Guide integrated planning efforts across Media, Omnichannel Strategy, Analytics, CRM, Activation, Creative, and Client Experience teams to deliver connected customer experiences.
• Identify emerging industry trends, platform opportunities, customer engagement innovations, and competitive insights that create value for clients and differentiate Real Chemistry’s capabilities.
• Oversee multiple client teams and team leaders, ensuring strategic alignment, operational excellence, quality delivery, and consistent client satisfaction across the portfolio.
• Develop scalable processes, planning methodologies, and best practices that improve efficiency, collaboration, and performance across the broader Client Experience organization.
• Own the financial health of a significant client portfolio, including forecasting, resource planning, budgeting, scoping, staffing recommendations, and margin management.
• Partner with Business Operations and Finance to oversee scopes of work, budget management, reconciliations, revenue forecasting, and commercial planning activities.
• Drive organic growth and lead new business opportunities by identifying client needs, developing strategic solutions, and supporting agency pitches and proposals.
• Recruit, develop, and mentor talent across the organization while strengthening leadership capabilities within the Client Experience team.

Skills

Senior leadership

Client relationships

Media strategy

Omnichannel

Strategic planning

Forecasting

Budgeting

Mentorship

Executive communication

Growth

Education

Bachelor's degree or equivalent combination

Job description

Real Chemistry is seeking a Group Director, Client Media Solutions to lead media strategy and client partnerships across pharmaceutical and life sciences accounts. You will oversee cross-functional teams, guide omnichannel planning, and drive sustainable growth while ensuring financial health and exceptional delivery.

The role requires 12+ years in healthcare advertising and proven leadership, with a focus on HCP, DTC, patient and caregiver engagement.