Senior Healthcare Interoperability Specialist - Remote

VetsEZ; Austin (TX); Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with Employer Match

PTO + Federal Holidays

Corporate Laptop

Training Opportunities

Remote Opportunity

Job summary

VetsEZ is seeking a Senior Healthcare Interoperability Support Specialist for a 100% remote position supporting a large federal government healthcare modernization project. You will provide technical support for EHR, HIE, FHIR, API, and interface services, helping facilities, vendors, and partners resolve issues.

The role requires working independently and coordinating with engineering, onboarding, testing, and platform teams, with potential guidance to the support team.

Qualifications

• Bachelor's degree in a technical or health-IT field.
• 7+ years of technical support, systems integration, or health IT experience.
• Experience troubleshooting EHR/HIE/FHIR/API/interface interoperability.
• Strong communication to explain issues and solutions to varied audiences.
• Ability to work independently and coordinate across engineering and platform teams.

Responsibilities

• Provide centralized technical assistance to facilities, vendors, developers, and partners using interoperability services.
• Troubleshoot EHR, HIE, FHIR, API, interface, connectivity, configuration, and data-exchange issues.
• Collaborate with users and stakeholders to identify root causes and coordinate solutions.
• Maintain knowledge-base articles, procedures, and known-issue records.
• Document defects, fixes, and configuration changes to support operations and improvements.
• Provide onboarding support and validate issue resolution and system readiness.
• Take on additional tasks to support project objectives.

Skills

Bachelor's degree

7+ years experience

Healthcare interoperability

Communication skills

Independent / cross-team coordination

Education

Bachelor's degree

Tools

Remote support software

Knowledge-base tools

Job description

VetsEZ is seeking a Senior Healthcare Interoperability Support Specialist for a 100% remote position supporting a large federal government healthcare modernization project. You will provide technical support for EHR, HIE, FHIR, API, and interface services, helping facilities, vendors, and partners resolve issues.

The role requires working independently and coordinating with engineering, onboarding, testing, and platform teams, with potential guidance to the support team.