Senior Healthcare Experience Architect

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 72,000 - 118,000; Full time

Job summary

Johns Hopkins Medicine in Baltimore is seeking a User Experience Architect III to lead the design of patient, visitor, and staff experiences across The Johns Hopkins Hospital. You will shape end-to-end experiences spanning spaces, service delivery, workflows, and touchpoints, applying human-centered design and change management principles to deliver equitable, sustainable improvements.

The role emphasizes collaboration with operations, IT, and clinical teams to elevate patient care and

Qualifications

• Bachelor's degree required in an equivalent field.
• Six or more years designing UI/graphics for web-based applications.
• Healthcare or academic medicine industry experience preferred.

Responsibilities

• Shape and transform patient, visitor, and staff experiences across the hospital.
• Lead end-to-end design of spaces, service delivery, workflows and touchpoints.
• Apply human-centered design, service design, and change management principles.

Skills

UX design

UI design

Healthcare UX

Education

Bachelor's degree

Job description

Johns Hopkins Medicine in Baltimore is seeking a User Experience Architect III to lead the design of patient, visitor, and staff experiences across The Johns Hopkins Hospital. You will shape end-to-end experiences spanning spaces, service delivery, workflows, and touchpoints, applying human-centered design and change management principles to deliver equitable, sustainable improvements.

The role emphasizes collaboration with operations, IT, and clinical teams to elevate patient care and