Senior Healthcare Analytics & Performance Improvement Lead

John Muir Health; Christiansted (United States Virgin Islands); On-site; USD 84,000 - 126,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Collaborative culture

Job summary

John Muir Health is seeking a Senior Analyst - Operational Performance & Improvement to translate complex healthcare data into actionable insights. You will develop reports, dashboards, and scorecards to identify trends, risks, and opportunities, partnering with clinical, operational, and administrative leaders.

The role demands advanced Excel, SQL, and BI platform experience (Power BI/Tableau) and a track record in analytics, performance measurement, and continuous improvement within a hospital

Qualifications

• Bachelor's degree in Data Analytics, Business Analytics, Healthcare Administration, Public Health, Business Administration, Finance, Accounting, Industrial Engineering, Economics, Statistics, Information Systems, Health Informatics, or related field.
• Experience: Three (3) years of progressively responsible experience in healthcare analytics, clinical analytics, decision support, quality analytics, operational finance, business intelligence, performance improvement, operational excellence, or related field.
• Knowledge, Skills, and Abilities: Advanced healthcare data mining, analytical, quantitative, critical-thinking, and problem-solving skills. Strong knowledge of clinical, operational, quality, safety, workforce, and financial performance measurement. Advanced report-writing and data-storytelling skills. Advanced Microsoft Excel proficiency. Proficiency with Power BI, Tableau, or comparable BI platforms. Experience with SQL, relational databases, enterprise data warehouses, or comparable querying tools. Experience extracting and analyzing information from EHR and healthcare clinical/procedural systems. Experience with Epic, Workday, Vizient, financial systems, quality databases, or comparable platforms preferred. Ability to translate complex findings into actionable recommendations for leaders. Knowledge of Lean, structured problem solving, standard work, visual management, root cause analysis, value stream mapping, 5S, and Kaizen.
• Strong written, verbal, presentation, consulting, and interpersonal skills. Ability to independently manage complex analyses and multiple priorities. Ability to maintain effective working relationships across clinical, operational, financial, technical, and administrative functions.

Responsibilities

• Develop reports, dashboards, scorecards, and analyses to identify trends, risks, and improvement opportunities.
• Collaborate with clinical, operational, and administrative leaders to support decision-making.
• Translate complex findings into actionable recommendations for leaders and sustained results.

Skills

Analytical thinking

Problem solving

Data storytelling

Cross-functional collaboration

Education

Bachelor's degree in analytics/healthcare related field

Tools

Power BI

Tableau

SQL

Excel

Job description

John Muir Health is seeking a Senior Analyst - Operational Performance & Improvement to translate complex healthcare data into actionable insights. You will develop reports, dashboards, and scorecards to identify trends, risks, and opportunities, partnering with clinical, operational, and administrative leaders.

The role demands advanced Excel, SQL, and BI platform experience (Power BI/Tableau) and a track record in analytics, performance measurement, and continuous improvement within a hospital