Senior Health Information Management Associate

Parkland Health; Town of King (WI); Remote; USD 42,000 - 65,000; Full time

Job summary

Parkland Health in Dallas, TX, seeks an experienced HIM professional to coordinate a health information management team and ensure accurate, accessible patient records across EMR and paper systems.

In this role you will manage record creation, indexing, verification, and quality audits while maintaining compliance with policies and standards. The position emphasizes teamwork, training completion within 90 days, and effective communication with staff and patients.

Qualifications

• High School diploma or GED required.
• Six years of office experience with software applications; two years in healthcare.
• Prefer six years of HIM experience.
• RHIT certification preferred; or current licensure in a health care related field.
• Must pass Customer Service test with a minimum score of 80%.
• Must pass Medical Terminal Digit Filing test with a minimum score of 80%.
• Must pass alphanumeric Data Entry test with 80% accuracy and minimum 3,000 keystrokes.
• Must pass the General Computer test with a minimum score of 80%.
• Must pass the Skillcheck Medical Terminology test with a minimum score of 70%.

Responsibilities

• Assists with coordination of HIM Teams to ensure effective operations.
• Utilizes master patient index, chart tracking, and EMR applications to manage records.
• Reviews documentation in electronic and paper records to process requests.
• Audits medical records for completeness and accuracy per procedures.
• Coordinates and prioritizes workflows and deliverables of the HIM Team.
• Prepares routine statistical reports as directed by the manager.

Skills

HIM knowledge

Training completion

Multi-line phones

Policy compliance

Decision making

Detail oriented

Communication skills

Teamwork

HIM software

HIM procedures

EMR software

Document imaging

Education

High School diploma or GED

Job description

Work Schedule

Tuesday-Saturday 8 hours a day

Work Location

(Based in Dallas, TX)

Can only hire Virtual from these states

• Texas
• Arkansas
• Wisconsin
• Florida (cannot hire Miami-Dade county)

Primary Purpose

Serves as an expert resource, and may assist with coordination of HIM Team which is responsible for all aspects of patient medical records to include electronic medical record applications, filing, retrieving, deficiency analysis, operational record reviews analyzing data, tracking records, preparing and scanning documents, etc. to ensure that medical records are available, accurate and current.

Education

• Must have High School diploma or GED.

Experience

• Must have six years of office experience with use of software applications in work processes, with two years of health care related experience.
• Prefer six years of HIM experience.

Certification/Registration/Licensure

• Prefer registration as a Registered Health Information Technician (RHIT); OR current licensure in a health care related field.

Required Tests for Placement

• Must pass the Customer Service test with a minimum score of 80%.
• Must pass the Medical Terminal Digit Filing test with a minimum score of 80%.
• Must pass the alphanumeric Data Entry test with an accuracy rate of 80%, with minimum keystrokes of 3,000.
• Must pass the General Computer test with a minimum score of 80%.
• Must pass the Skillcheck Medical Terminology test with a minimum score of 70%.

Skills or Special Abilities

• Must have knowledge of Health Information Management or Healthcare Operations Applications procedures.
• Must successfully complete required training and meet prescribed performance standards within 90 days of employment.
• Must be able to operate multi-line phones, faxes, and copy machines.
• Must be able to comprehend and apply established policy and procedures.
• Must be able to demonstrate good decision-making skills.
• Must be detail oriented and exhibit effective organizational skills.
• Must have good written and oral communication skills with patients, visitors, and hospital staff.
• Must be able to work effectively both independently and in team environments.
• Prefer knowledge of HIM computer software, including master patient index and record tracking.
• Prefer knowledge of Health Information Management procedures.
• Prefer knowledge of Electronic Medical Record (EMR) software applications.
• Prefer knowledge of document imaging preparation and scanning.

Responsibilities

• Assists with the coordination of the Health Information Management Teams to ensure effective and efficient operations for the Health Information Management department to include: assignment of work, review work of Team members, and training of employees.
• Utilizes electronic computerized master patient index, chart tracking, and Electronic Medical Record applications, to create the record, update, verify and review patient medical records numbers and record volume, record location, record history and activity, and record completion.
• Reviews documentation and data in electronic applications, the Electronic Medical Record and the paper medical record in order to process requests for medical records.
• Analyzes and audits medical records to ensure clinical documentation is complete and accurate per established procedures, and identifies and documents medical record quality issues to ensure data integrity.
• Coordinates and prioritizes workflows, assignments, and deliverables of the HIM Team as directed by HIM Management.
• Prepares routine statistical reports as directed by the manager.
• Facilitates quality improvement processes within HIM workflows. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements and monitors results as appropriate in support of the overall goals of the HIM Team, HIM Department and Parkland.
• Responsible for all record management workflows which includes: retrieval, filing, tracking records, document preparation scanning, indexing and quality review, record conversion, maintenance, purging and other projects assigned by HIM Manager for the department.

Job Accountabilities

• Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.