Senior Health Communications Strategist

390 Cigna-Evernorth Services Inc.; Cool Valley (MO); Hybrid; USD 114,000 - 189,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401(k)

Tuition reimbursement

Paid time off

Life insurance

Job summary

The Cigna Group is seeking an experienced communications professional to join Evernorth Health Services Communications, supporting Pharmacy and Care Delivery. As a Business Communications Senior Advisor, you will develop and execute communications strategies for priority initiatives and leaders across Evernorth’s Pharmacy and Care Delivery organization.

You will partner with senior leaders, craft executive communications, and lead programs from strategy through execution, including media

Qualifications

• 10+ years of communications experience, preferably within a large, complex, or highly matrixed organization.
• Bachelor’s or Master’s degree in communications, journalism, marketing, creative writing, or a related field preferred.
• Health care experience; experience in pharmacy, pharmacy benefits, specialty pharmacy, provider engagement and/or care delivery strongly preferred.
• Exceptional writing, editing, and storytelling skills, with demonstrated ability to make complex subjects clear, relevant, and compelling for different audiences.
• Demonstrated experience developing and executing strategic communications programs across internal and external channels.
• Experience in executive communications, corporate storytelling, media relations, social media, internal communications, and issues and crisis communications.
• Strong business acumen and communications judgment, with the ability to quickly understand business priorities and translate them into effective communications strategies.
• Ability to adapt writing and communications approaches to different executive voices, audiences, and situations.
• Strong project and stakeholder management skills, including the ability to manage multiple priorities and deliver high-quality work under tight deadlines.
• Strong collaboration and interpersonal skills, with demonstrated ability to build relationships, influence stakeholders, and work effectively across functions and levels of an organization.
• Proactive, curious, and highly motivated, with a willingness to take ownership, learn quickly, and navigate new or ambiguous subject matter.
• Results-oriented, with a proven track record of moving from strategy to execution and delivering measurable communications impact.
• Public affairs communications experience is a plus.

Responsibilities

• Develop and execute integrated internal and external communications strategies that advance key business priorities across Evernorth Pharmacy and Care Delivery.
• Serve as a strategic communications partner to business leaders, providing proactive counsel and translating priorities into effective strategies and programs.
• Lead communications programs from strategy through execution and measurement, including product and business announcements, client communications, media relations, and newsroom storytelling.
• Develop compelling executive communications for key leaders, including Town Halls, announcements, presentations, speeches, talking points, and social content.
• Translate complex health care topics into clear narratives for employees, clients, patients, and stakeholders.
• Lead cross-functional communications efforts to drive alignment across Communications, Marketing, and other functions.
• Support issues and reputation management, anticipate issues, and prepare leaders to communicate effectively.
• Measure communications effectiveness and apply insights to strengthen strategies and execution.
• Manage multiple priorities in a fast-moving, matrixed environment.

Skills

Strategic communications

Executive communications

Writing skills

Cross-functional collaboration

Media relations

Crisis communications

Education

Bachelor's degree

Master's degree

Job description

The Cigna Group is seeking an experienced communications professional to join Evernorth Health Services Communications, supporting Pharmacy and Care Delivery. As a Business Communications Senior Advisor, you will develop and execute communications strategies for priority initiatives and leaders across Evernorth’s Pharmacy and Care Delivery organization.

You will partner with senior leaders, craft executive communications, and lead programs from strategy through execution, including media