Senior HCM & Payroll Systems Implementation Analyst

Crowe; Cleveland (OH); Remote; USD 76,000 - 151,000; Full time

Job summary

Crowe in the United States seeks a seasoned consultant to drive technology-enabled business analysis for public sector clients. You will design processes, gather requirements, and deliver actionable recommendations using Agile practices to enhance client outcomes.

The role emphasizes strong analytical thinking, stakeholder communication, and the ability to manage multiple projects with high quality and integrity. Crowe offers a growth-focused environment with comprehensive benefits.

Qualifications

• Undergraduate degree and at least 5 years of technology project business analysis experience.
• In-depth knowledge of HR/Payroll processes and experience with HCM/payroll software.
• Experience in structured Agile or Scrum environments and with public sector clients.
• Proficiency with Microsoft Office Suite (Word, Excel).

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes.
• Analyze business operations and develop actionable recommendations.
• Facilitate stakeholder meetings, interviews, and workshops to gather requirements.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Support clients with analytical research to align policies and needs with configured functionality.
• Apply Agile methodology to write user stories and monitor development and deployment progress.
• Support testing and reconciliation from the business perspective.
• Work with project managers to ensure on-time, within-budget delivery.
• Assist in proposal development, client relationship management, and business development.

Skills

HR/payroll knowledge

Agile/Scrum

Public sector experience

Analytical thinking

Client communication

Microsoft Office

Education

Undergraduate degree

Tools

JIRA

DevOps

ELM

Job description

Crowe in the United States seeks a seasoned consultant to drive technology-enabled business analysis for public sector clients. You will design processes, gather requirements, and deliver actionable recommendations using Agile practices to enhance client outcomes.

The role emphasizes strong analytical thinking, stakeholder communication, and the ability to manage multiple projects with high quality and integrity. Crowe offers a growth-focused environment with comprehensive benefits.