Senior HCM Operations Analyst

Ledgent Technology; Fort Snelling Unorganized Territory (MN); Remote; USD 54,000 - 90,000; Full time

Job summary

Ledgent Technology seeks a Senior HCM Operations Analyst for a W2 contract with remote options in the United States. The role blends analytics with operational insight to drive data‑driven decisions across HR and leadership.

Responsibilities include trend analysis, reporting automation, BI tool guidance, and executive workforce reporting on headcount, retention, turnover, and compensation. Strong SQL and BI skills are required.

Qualifications

• 8+ years of analytics, reporting, or data-focused roles.
• Experience across HCM domains: Core HR, Absence, Benefits, Talent, Compensation, Payroll.
• Strong written and verbal communication in English.
• Experience with predictive analytics, AI, or LLMs preferred.
• Familiarity with data warehousing, ETL/ELT, and modern architectures.

Responsibilities

• Interpret workforce and operational reports to support HR and leadership.
• Deliver recurring trend analysis highlighting anomalies, risks and opportunities.
• Automate data processes and optimize reporting.
• Improve data accessibility via BI platforms.
• Lead cross-functional analytics projects from planning to execution.
• Design executive-level workforce reports on headcount, retention, turnover, and compensation.

Skills

Analytical thinking

SQL

Communication

Stakeholder engagement

Education

Bachelor's degree in Business/Analytics

High school diploma

Tools

Tableau

Power BI

Salesforce

Oracle HCM Fusion

DAX

Python

R

Azure

Microsoft Fabric

Job description

Senior HCM Operations Analyst (W2 Contract)

Contract (W2) | Remote

Pay rate: Up to $65/hour (W2)

The Senior HCM Operations Analyst plays a critical role in translating workforce data into actionable insights that drive informed decision‑making. This position blends deep analytical expertise with strong operational understanding, enabling the organization to identify trends, evaluate processes, and improve outcomes through data‑driven strategies. The ideal candidate is a critical thinker who can connect business processes to data, uncover insights, and communicate findings that influence operational and strategic success.

Key Responsibilities

• Interpret and evaluate workforce and operational reports to support Human Capital teams and organizational leadership.
• Deliver recurring trend analysis and insights highlighting anomalies, risks, and opportunities using workforce data.
• Apply a continuous improvement mindset to optimize reporting, automate manual data processes, and enhance efficiency.
• Improve data accessibility and usability through modern business intelligence and visualization platforms.
• Champion a data‑informed culture by guiding teams on how to effectively use analytics and reporting solutions.
• Serve as a point of contact for reporting‑related questions, troubleshooting issues, and BI tool support.
• Assist with onboarding new business units or locations into enterprise systems by validating data accuracy and flow.
• Partner with stakeholders to define and refine processes that promote data accuracy, consistency, and reliability.
• Drive data governance and quality initiatives across multiple entities to create standardized, reliable reporting.
• Design and deliver executive- and board-level workforce reporting, including metrics related to headcount, retention, turnover, compensation, and benefits.
• Mentor and support team members by sharing knowledge, encouraging collaboration, and contributing to professional development.
• Lead cross‑functional analytics and reporting projects from planning through execution, ensuring alignment with organizational priorities and timelines.
• Perform additional responsibilities as needed to support business objectives.

Education & Credentials

• High school diploma or equivalent required
• Bachelor's degree in Business, Analytics, or a related field strongly preferred

Experience & Technical Expertise

• Extensive knowledge across HCM domains, including Core HR, Absence Management, Benefits, Talent Acquisition, Talent Management, Compensation, and Payroll
• 8+ years of experience in analytics, reporting, or data‑focused roles
• Advanced analytical and problem‑solving skills with a strong attention to detail
• Experience with predictive analytics, AI, or large language model (LLM) applications preferred
• Familiarity with data warehousing concepts, ETL/ELT pipelines, and modern architecture patterns preferred
• Ability to translate complex technical findings into clear, actionable insights for diverse business audiences
• Strong written and verbal communication skills in English
• Comfortable engaging with stakeholders at all levels of the organization

Communication & Collaboration

• Ability to translate complex technical findings into clear, actionable insights for diverse business audiences
• Strong written and verbal communication skills in English
• Comfortable engaging with stakeholders at all levels of the organization

Systems & Tools

• 5+ years of experience with BI and visualization tools such as Tableau, Power BI, or similar platforms
• Strong SQL proficiency (5+ years required)
• Experience with Salesforce strongly preferred
• Experience with Oracle HCM Fusion preferred
• Working knowledge of DAX, Python, or R preferred
• Exposure to Azure and Microsoft Fabric environments preferred

Desired Skills and Experience

• Oracle HCM
• Analyst
• Power BI
• BI Publisher

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.