Senior Hardware Quality Engineer (NPI)

WHOOP; Boston (MA); On-site; USD 120,000 - 199,000; Full time

Job summary

Join a leading company at WHOOP as a Senior Hardware Quality Engineer. In this role, you'll be responsible for ensuring product quality throughout the new product introduction phases, collaborating with various teams to establish quality metrics, and participating in risk assessments. Ideal candidates possess an advanced engineering degree and have a strong background in quality engineering within consumer electronics.

Qualifications

• Strong communication skills to influence organizational levels with data-backed ideas.
• Experienced in statistical data analysis.
• Six Sigma Green Belt and ASQ Certified Quality Engineer.

Responsibilities

• Organize risk assessments on equipment and assembly processes.
• Define NPI quality deliverables and metrics.
• Participate in NPI phase gate reviews to meet quality standards.

Skills

Communication

Data Analysis

Education

Advanced degree in Engineering

Job description

Join to apply for the Senior Hardware Quality Engineer (NPI) role at WHOOP

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Join to apply for the Senior Hardware Quality Engineer (NPI) role at WHOOP

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a Senior Hardware Quality Engineer (NPI) you will work closely with WHOOP Hardware

Engineering, Manufacturing, Supply Chain & Operations, and internal Quality teams as you will

be responsible for new products that meet quality requirements at each phase and launch

without major/critical quality issues. You will engage in internal and external business partners to

deliver key artifacts, such as Design Failure Mode & Effects Analysis (DFMEA), Critical to

Quality (CTQ), DFx, and New Unique Different and Difficult (NUDD).

Responsibilities

• Organize and assist with the execution of risk assessment on equipment, GR&R, assembly process, and customer use case to meet rigorous quality standards
• Represent quality and report status and risk mitigation in NPI Program Reviews
• Partner with peer teams such as Manufacturing, Supply Chain and Test Engineering to drive data-driven risk mitigation/strategy
• Report in program reviews and top-level quality performance reviews/dashboards
• Define NPI quality deliverables and deliver in collaboration with stakeholders in Hardware Engineering, Supply Chain, Manufacturing, Deployment, and Global Support Services
• Manage NPI quality program schedule and respective engagement planning
• Participate in NPI phase gate reviews to ensure quality requirements are met
• Facilitate and lead root cause analysis by using quality tools and corrective/preventive action concepts to resolve high risk/high impact problems/nonconformities
• Drive on After Actions Review for improvement
• Establish Whoop QMS system and drive essential processes and quality plans
• Help to set right metrics to measure NPI product quality success criteria
• Centralize all quality function requirements
• Support sustaining product quality activities
• 30% travel domestically and internationally to partners, suppliers, and contract manufacturers
  
  

Qualifications

• Advanced degree(s) in Engineering, Mechanical, or EE
• Technical in Electrical components and Mechanical in wearable electronics (i.e battery, sensors, motors, PCBAs, metal fabrication, plastics, etc.)
• Minimum 5 years’ in NPI product quality role in consumer electronics and/or wellness/fitness, High-Tech, medical industries
• Strong ability to communicate ideas or viewpoints supported by objective data to influence all levels of the organization to develop and launch products that set the standards of quality in the industry in terms of hardware build quality and user experience
• Six Sigma Green Belt
• ASQ Certified Quality Engineer
• Familiar with ISO 9001 Quality Management System Standards
• Experienced in statistical data analysis
  
  

This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Wellness and Fitness Services

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