Senior Hardware Quality & Customer Excellence Engineer

NVIDIA Gruppe; Santa Clara (CA); On-site; USD 168,000 - 258,750; Full time

Benefits offered by this job

Equity options

Comprehensive benefits package

Job summary

NVIDIA Gruppe in Santa Clara is looking for a seasoned professional in electronics customer quality. The candidate will lead quality meetings, track key metrics, and collaborate with customers to address technical issues. A strong educational background and over 8 years of relevant experience are essential.

This role offers a competitive salary range of 168,000 - 258,750 USD for Level 4 and 200,000 - 322,000 USD for Level 5, along with equity and benefits.

Qualifications

• 8+ years of experience in electronics customer quality role.
• Ability to quickly assimilate technical details related to customer complaints.
• Experience coordinating teams across multiple disciplines.

Responsibilities

• Lead customer meetings related to quality metrics.
• Track quality metrics with reporting to the customer.
• Coordinate customer audits for compliance.
• Initiate problem-solving for customer critical issues.
• Create customer presentations on quality status and corrective actions.

Skills

Customer interface experience

Excellent written and oral communication skills

Problem-solving skills using 8D methods

Interpersonal skills

Leadership skills

Proficient in MS Office and data analytical tools

Education

BS or MS degree in electrical engineering or related field

Tools

MS Office

Job description

NVIDIA Gruppe in Santa Clara is looking for a seasoned professional in electronics customer quality. The candidate will lead quality meetings, track key metrics, and collaborate with customers to address technical issues. A strong educational background and over 8 years of relevant experience are essential.

This role offers a competitive salary range of 168,000 - 258,750 USD for Level 4 and 200,000 - 322,000 USD for Level 5, along with equity and benefits.