Senior Hardware Asset & Provisioning Analyst (In-Office)

Nationwide; Columbus (OH); On-site; USD 70,000 - 129,000; Full time

Job summary

Nationwide is seeking a Sr Analyst for Hardware Asset Management & Provisioning to manage assets, provisioning workflows, and end-to-end computer lifecycle for internal users. This in-office role supports a fast-paced technology environment and requires strong problem-solving and data-driven decision making.

You will collaborate with multiple teams, maintain asset accuracy, and contribute to process improvements while ensuring high service levels and compliance with security standards.

Qualifications

• Two or more years of technology experience.
• One or more years of troubleshooting experience.

Responsibilities

• Acts as next level escalation resource to handle complex issues.
• Identifies and escalates major technology issue trends.
• Performs Level I technical support for users via phone, web, and chat.
• Responsible for overall PC lifecycle from acquisitions to retirement.

Skills

Problem-solving

Continuous improvement

User experience

Communication

Independent work

Education

Undergraduate studies in computer science or MIS

Tools

ServiceNow

Power BI

RESTful APIs

JavaScript

Angular

Job description

Nationwide is seeking a Sr Analyst for Hardware Asset Management & Provisioning to manage assets, provisioning workflows, and end-to-end computer lifecycle for internal users. This in-office role supports a fast-paced technology environment and requires strong problem-solving and data-driven decision making.

You will collaborate with multiple teams, maintain asset accuracy, and contribute to process improvements while ensuring high service levels and compliance with security standards.