Senior Group Sales Manager

SkyBridge Luxury; New York (NY); À distance; USD 140 000 - 210 000; Plein temps

Avantages offerts par ce poste

Remote work in NY/NJ

Résumé du poste

SkyBridge Luxury, a distinguished hospitality partner in the Northeast, seeks a Senior Group Sales Manager to drive group business development across NY/NJ properties. You will manage the full sales cycle, nurture high-value accounts, and expand revenue for meetings, events, and group room blocks.

This role offers a remote work arrangement for candidates based in New York or New Jersey, with required travel to properties for site visits, client meetings, and industry events.

Qualifications

• Minimum of 5 years of group sales experience within luxury hotels, resorts, or upscale full‑service properties.
• Established experience and strong relationships within the NY/NJ markets.
• Proven track record of generating new group business and achieving revenue targets.
• Delphi proficiency is required.
• Bachelor's degree in Hospitality Management or related field preferred.

Responsabilités

• Identify and qualify new group opportunities in NY/NJ markets.
• Develop targeted sales strategies to meet revenue goals.
• Quote and negotiate group contracts, manage the sales cycle end‑to‑end.
• Collaborate with Revenue Management and catering teams to optimize group revenue.
• Represent properties at industry events and client meetings.

Connaissances

Group sales

Account management

Prospecting

Negotiation

Relationship building

Delphi

Formation

Bachelor's degree in Hospitality Management

Outils

Delphi

Description du poste

SkyBridge Luxury is partnering with a distinguished luxury hospitality destination in the Northeast to identify an experienced Senior Group Sales Manager to drive group business development, strengthen key client relationships, and maximize group room and event revenue across multiple hospitality properties.

This is an excellent opportunity for an established hospitality sales professional with a strong network in the New York and New Jersey markets, particularly within corporate meetings, group travel, conferences, and special events. The successful candidate will be responsible for identifying new business opportunities, managing high-value accounts, and developing long-term relationships that contribute to continued revenue growth.

The position offers a remote work arrangement for candidates based in New York or New Jersey, with travel to the properties as needed for site visits, client meetings, and other business requirements.

The ideal candidate brings a proven track record in luxury hotel or resort group sales, strong market relationships, and the ability to independently manage the full sales cycle. This is a direct sales position without team management responsibilities, with potential advancement into a Director of Group Sales role based on performance and leadership potential.

Key Responsibilities

Group Sales & Business Development

• Proactively identify, prospect, qualify, and secure new group business within the New York and New Jersey markets.
• Leverage established relationships with corporate clients, meeting planners, associations, and group decision-makers to generate new business opportunities.
• Develop and execute targeted sales strategies to achieve individual revenue goals and expand market presence.
• Conduct proactive sales calls, client presentations, networking activities, and account development initiatives.
• Manage the full sales cycle, including lead generation, proposals, contract negotiations, and closing.
• Represent the properties at relevant industry events, trade shows, and client networking opportunities.
• Conduct property site inspections, familiarization visits, and client meetings as needed.

Account Management & Client Relationships

• Develop and maintain strong relationships with key corporate accounts, meeting planners, and group clients throughout the NY/NJ market.
• Manage existing accounts while identifying opportunities to increase repeat business and generate referrals.
• Understand client objectives and recommend appropriate accommodations, meeting spaces, and event experiences.
• Maintain consistent communication with clients throughout the sales process to ensure a professional and seamless experience.
• Identify opportunities to grow account production through strategic relationship management and upselling.
• Build a strong referral network through industry relationships, professional associations, and direct outreach.
• Achieve and consistently exceed individual group sales and revenue targets.
• Collaborate with Revenue Management to develop competitive group pricing strategies and maximize room, meeting, and ancillary revenue.
• Monitor market trends, competitor activity, booking patterns, and client demand to identify profitable opportunities.
• Negotiate group agreements while maintaining alignment with revenue objectives and business priorities.
• Maintain an active sales pipeline and provide accurate forecasts of group room nights, room revenue, and event-related business.
• Evaluate sales performance, conversion rates, and account production to identify opportunities for continued growth.
• Partner with Catering, Conference Services, Revenue Management, and resort operations to ensure the successful transition of confirmed group business.
• Communicate client expectations, room block requirements, meeting space needs, and event details to relevant departments.
• Support a seamless client experience from initial inquiry through contract execution and operational handoff.
• Maintain strong internal relationships to ensure alignment between sales commitments and operational capabilities.
• Represent the properties with professionalism and a strong understanding of luxury hospitality service standards.

Sales Administration & Market Development

• Maintain accurate client records, prospecting activity, proposals, contracts, and booking information using Delphi and other sales systems.
• Track individual sales performance, booking pace, and revenue production against established goals.
• Prepare regular sales reports, pipeline updates, and revenue forecasts.
• Utilize LinkedIn, industry networks, referrals, and direct outreach to identify and develop new business opportunities.
• Maintain a strong understanding of the NY/NJ hospitality and group sales landscape, including market trends and competitive positioning.

Qualifications & Experience

• Minimum of 5 years of group sales experience within luxury hotels, resorts, or upscale full-service hospitality environments.
• Established experience and strong professional relationships within the New York and New Jersey markets are required.
• Proven track record of generating new group business, developing high-value accounts, and consistently achieving individual revenue targets.
• Strong existing relationships with corporate meeting planners, event organizers, associations, and group decision-makers.
• Demonstrated success in proactive prospecting, contract negotiations, and closing group business.
• Comprehensive understanding of group room blocks, meeting space, food and beverage, event operations, and hotel revenue management.
• Proficiency in Delphi is required.
• Strong knowledge of group sales strategies, revenue forecasting, market development, and account management.
• Excellent verbal and written communication, presentation, negotiation, and relationship-building skills.
• Highly organized, self-motivated, and capable of independently managing multiple accounts and sales opportunities.
• Comfortable working remotely while maintaining a proactive sales presence in the NY/NJ market.
• Willingness to travel to the properties for site inspections, client meetings, and other business needs.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

The Ideal Candidate

The successful candidate is a well-connected, results-driven hospitality sales professional who understands the competitive New York and New Jersey group sales markets and has established relationships that can translate into meaningful business opportunities.

They are proactive in identifying new accounts, confident in negotiating and closing business, and skilled at building lasting relationships with corporate clients, meeting planners, and industry partners.

This individual thrives in an independent sales environment, takes ownership of their revenue goals, and understands how to balance client expectations with the commercial objectives of a luxury hospitality operation.

They are comfortable working remotely, maintaining a strong presence within their assigned market, and traveling to the properties when needed to support client relationships and secure business.

Above all, they are motivated by professional growth, demonstrate strong commercial judgment, and have the potential to advance into a Director of Group Sales position as they continue to contribute to the organization's success.