Senior Grief and Clinical Services Specialist

Highmark Health; Pennsylvania; On-site; USD 42,000 - 65,000; Full time

Job summary

The Highmark Caring Place in Warrendale, PA seeks an Outreach and Education Coordinator who can inspire diverse groups—from grieving families to school professionals—with clear, compassionate communication. You will grow participation through engaging presentations, community partnerships, and targeted outreach.

This full-time, on-site role requires a master’s degree in a related field, 3 years in a children’s mental health setting, and proven public speaking or training skills.

Qualifications

• Master's Degree in Psychology, Social Work, Counseling, or related field.
• 3 years working with children in a mental health setting.
• Experience with therapy/support groups and grieving families.
• Public speaking and/or training experience.
• Knowledge of local mental health and social service agencies.

Responsibilities

• Plan and implement facility based peer support sessions for grieving children and their families and school based support groups for grieving students.
• Plan and implement specialized programs designed to raise awareness and provide additional support to participants of the Caring Place peer support programs as well as to their extended families members.
• Plan and implement or support a comprehensive volunteer program including recruitment, training, recognition, and retention components.
• Plan and implement or support an ongoing outreach and education strategy to generate family participants, volunteers and school partnerships, and community partnerships.
• Conduct thorough assessments to determine family’s level of appropriateness for the Caring Place program and/or need for other community services.
• Other duties as assigned or requested.

Skills

MS Office

Communication

Education

Master's Degree in Psychology, Social Work, Counseling, or related field

Job description

**JOB SUMMARY**“Are you a dynamic and passionate communicator, driven by a desire to make a profound difference in the lives of grieving individuals and communities?The Highmark Caring Place is more than just a grief support center; we are a beacon of hope for children, teens, young adults, adults, and families navigating the profound journey of grief after the death of a loved one. Our mission is clear: to ensure no one grieves alone by empowering individuals to find strength and hope through compassionate care, innovative programs, and meaningful connections. We are a mission-driven and value-based organization, dedicated to helping those who are grieving feel less alone and find hope again. We are seeking an exceptionally motivated and empathetic Outreach and Education Coordinator to be a voice for the Highmark Caring Place in our communities. This is a vital role for someone who thrives on building relationships, delivering impactful presentations, and inspiring a variety of groups – from grieving families to dedicated professionals – to engage with our life-changing work. Your Role in Our Mission: As our Outreach and Education Coordinator, you will be on the front lines, passionately spreading the word about the vital services of The Caring Place. You will bridge the gap between those who need support and the resources we offer, transforming awareness into engagement. Your efforts will not only expand our reach but also foster a more grief-informed, compassionate community, driving participation across all facets of our program.” **This role is based in Warrendale, PA - This role will involve quite a few nights and weekends as well.****ESSENTIAL RESPONSIBILITIES*** Plan and implement facility based peer support sessions for grieving children and their families and school based support groups for grieving students.* Plan and implement specialized programs designed to raise awareness and provide additional support to participants of the Caring Place peer support programs as well as to their extended families members..* Plan and implement or support a comprehensive volunteer program including recruitment, training, recognition, and retention components.* Plan and implement or support an ongoing outreach and education strategy to generate family participants, volunteers and school partnerships, and community partnerships.* Conduct thorough assessments to determine family’s level of appropriateness for the Caring Place program and/or need for other community services.* Other duties as assigned or requested.**EDUCATION****Required*** Master's Degree in Psychology, Social Work, Counseling, Child Development, or other related field**Substitutions*** None**Preferred*** None**EXPERIENCE****Required*** 3 years working with children in a mental health setting* Work with therapy/support groups* Work with grieving children and/or families* Public speaking and/or Training* Knowledge of local mental health and social service agencies**Preferred*** None**LICENSES AND CERTIFICATIONS****Preferred*** None**SKILLS*** Proficiency in MS Office* Possess good written and oral communication skills.**Language (Other than English)**None**Travel Required**0% - 25%**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS****Position Type**Office-BasedTeaches/trains others regularlyOccasionallyTravel regularly from the office to various work sites or from site-to-siteOccasionallyWorks primarily out-of-the office selling products/services (sales employees)Does Not ApplyPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarely**Additional Employment Requirements:*** Driver's License***Disclaimer:****The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.****Compliance Requirement****: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.**As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.* *Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.*