Senior Graduate Student Service Advisor (Hybrid)

University of California - Irvine; Irvine (CA); On-site; USD 58,000 - 70,000; Full time

Job summary

The University of California, Irvine seeks a Senior Student Services Advisor to oversee graduate student services in the Samueli School of Engineering. The advisor will manage academic processes, provide guidance to students, and coordinate admissions and recruitment activities, requiring strong communication and project management skills.

Benefits

Medical insurance

Sick and vacation time

Retirement savings plans

Access to discounts and perks

Qualifications

• 3-5 years of graduate student services work required.
• Ability to track student progress and assist in various academic processes.
• Knowledge of University-specific computer application programs.

Responsibilities

• Manage student services for graduate programs in engineering.
• Advise students on academic issues and resolve related problems.
• Oversee admissions, recruitment, and academic standards.

Skills

Advising and counseling

Interpersonal skills

Multicultural competencies

Communication

Project management

Education

Bachelor's degree in related area

Tools

MS Word

PowerPoint

Outlook

Excel

Job description

Who We Are

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

Founded in 1965, the Samueli School of Engineering educates approximately 5,000 students (4,000 undergraduates and 1,000 graduates) with an integrative approach that blends fundamentals, research and hands-on experience. The School's aim is to unleash innovation, create opportunities and inspire ingenuity. The School's faculty members are leaders in their disciplines who have achieved worldwide recognition for their research and dedicated teaching. The School includes six academic departments and broad range of associated research and administrative units. Under the leadership of the Dean, the School pursues research that is timely, socially responsible and cutting edge, and works in partnership with industry, state, and federal agencies to promote the transfer of research to applications that benefit society.

https://engineering.uci.edu/

The Samueli School of Engineering (SSoE) offers a broad range of graduate programs, that lead to Doctor of Philosophy (Ph.D.) and Master of Science (M.S.) degrees, as well as graduate professional master's degrees. The school has currently approx. 1000 enrolled graduate students, half of them in Ph.D. and half in Master's and professional programs, trained with an integrative approach that blends fundamentals, research and hands-on experience. The school's aim is to educate and train the next generation of global engineering innovators, unleash innovation, and create opportunities.

https://engineering.uci.edu/

The Graduate Student Affairs Office (GSA) serves current and prospective graduate students within The Samueli School of Engineering in a broad scope of support which includes recruitment and admission to graduation and conferral of degrees, this office provides many services, including general counseling and advice. It collaborates with various departments on student-related issues, and the office serves as the final school-wide stop for approval of petitions, advancements to candidacy, degree conferrals and other academic processes.

https://engineering.uci.edu/graduate-students

Your Role on the Team

The Senior Student Services Advisor (SSSA) in the Samueli School of Engineering's Graduate Student Affairs Office (GSA) unit reports to the Graduate Affairs Programs Director. This position uses skills as a seasoned, experienced student services professional to independently manage student services at the School level. The SSSA is responsible for the School-level oversight and implementation of all academic, administrative and curricular aspects of graduate programs and student affairs related to Engineering graduate programs. The SSSA advises students and resolves student services-related issues on the full range of academic issues. The SSSA leads in the implementation of program policies and procedures across all graduate programs in the school, works collaboratively with Department/Program faculty and staff as well as School and campus staff (especially in Graduate Division). The SSA is also responsible for a wide-range of tasks in support of the graduate programs in the School, which includes but is not limited to overseeing enrollment and academic standards, recruitment (both in person and online) and admissions, graduate student retention and development, coordinating and administering fellowships, commencement, assisting with data collection and analysis (related to academics and financial support), supporting the Graduate Student Committee (GSC) of Engineering faculty, and academic advising for inter-disciplinary programs.

What It Takes to be Successful

Required:

• Working knowledge of advising and counseling skills and techniques Ability to track student progress, assist, guide and counsel students on obstacles impacting their education experience and goal. Ability to understand, follow, and maintain compliance with federal statutes related to student and applicant records (e.g., FERPA). Skill to advise students on matriculation process, and various degree milestones and facilitate academic conditional status.
• Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Strong verbal and written communication skills.
• Effective interpersonal skills, ability to develop, stablish and building on effective working relationships with various stake holders - students, faculty and staff in the school, a cross campus and outside the university.
• Multicultural competencies; ability to work with diverse populations. Demonstrate flexibility, patience, and tact/diplomacy Skill and ability to work and interact with diverse populations.
• Skills in monitoring / assessing people, processes or services, to make improvements.
• In-depth knowledge of the field's post-degree employment opportunities and practices.
• Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do.
• Skill and ability to utilize and maintain graduate student data to perform functions for enrollment tracking, matriculation, and retention data collection and analysis.
• Must be able to work evenings and weekends for events and when necessary to meet deadlines and program needs.
• Knowledge of database programs and understanding of social media, ability to effectively use MS Word, PowerPoint, Outlook and Excel.
• Bachelor's degree in related area and / or equivalent experience / training
• 3-5 years Grad student services work

Preferred:

• Ability in problem identification and reasoning; ability to develop original ideas to solve problems
• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
• Skill and ability to conduct informational presentations to students and various other stakeholders in the school.
• Ability to effectively schedule and coordinate travel plans. Skill and ability to schedule and coordinate school visit events Ability to travel locally and in overnight events.

Special Conditions:

• Must be able to work evenings and weekends for events and when necessary to meet deadlines and program needs.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $58,600- $70,000 (Annual).


Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at [phone] or [e-mail].

Consideration for Work Authorization Sponsorship

Must be able to provide proof of work authorization