Senior Golf Club Fitter & Fitting Experience Lead

YAM Worldwide; Charlotte, Northern (NC, KY); Híbrido; USD 41.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

PTO & holidays

401(k) match

Free golf clubs after 90 days

Descripción de la vacante

Parsons Xtreme Golf (PXG) is seeking a Master Fitter to engage clients in-store with high-level fitting services and education. This role may involve mobile fittings around the store location, delivering exceptional customer experiences and expert equipment recommendations.

The Master Fitter will use product knowledge to guide clients through fittings, manage orders, and collaborate with the team to drive revenue and efficiency.

Formación

• 2+ years of golf fitting and/or sales experience preferred
• HS Degree or equivalent required; BA/BS degree preferred

Responsabilidades

• Provide exceptional client experience while properly custom-fitting all potential PXG clients, ensuring the best possible equipment for them
• Maintain a positive, client-focused attitude by listening, understanding, and responding to their needs and offering creative solutions
• Engage with PXG clients within the store, utilize product knowledge to educate and move clients into the fitting experience
• Gather, input, and report back customer-based data
• Provide clear and consistent follow-up promptly to all existing and potential clients
• Demonstrate strong communication and collaboration between team members
• Increase revenue while meeting deadlines and working in an organized manner
• Manage and organize daily/weekly schedules in conjunction with team members to maximize revenue and efficiency
• Input daily client orders accurately and track all orders through delivery to confirm the accuracy and client satisfaction
• Demonstrate superior product knowledge
• Support the store team in operational tasks as required by leadership, i.e., inventory, client order management, and opening/closing responsibilities
• Assist with Call Center inbound and outbound calls utilizing Player Support Procedures and Processes
• Help execute green grass fitting days and other store awareness events around the metro when needed
• Perform other related duties as required

Conocimientos

Superior customer service

Excellent written and verbal

Driver’s License

Microsoft Office

Educación

HS Degree or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Parsons Xtreme Golf (PXG) is seeking a Master Fitter to engage clients in-store with high-level fitting services and education. This role may involve mobile fittings around the store location, delivering exceptional customer experiences and expert equipment recommendations.

The Master Fitter will use product knowledge to guide clients through fittings, manage orders, and collaborate with the team to drive revenue and efficiency.