Senior GM, Multi-Unit Salon Leadership

Great Clips; Toledo (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Job summary

Great Clips is seeking a General Manager to oversee multiple salons by coaching Area Managers and Salon Managers, delivering brand standards, building strong teams, and achieving consistent business results. This senior role focuses on leadership development and scalable operations across the region.

The ideal candidate has extensive multi-unit management experience and a strategic, people-centered approach to drive growth and long-term success across locations.

Qualifications

• Proven retail or multi-unit management experience.
• Strong leadership, coaching, and people development skills.
• Experience managing managers and holding teams to goals.
• Ability to assess performance across locations and implement action plans.
• Clear communication and collaborative leadership style.
• Flexibility to work across multiple salon locations within the area.
• Strategic, solutions-focused mindset for long-term success.

Responsibilities

• Provide strategic oversight for multiple salons by leading Area and Salon Managers.
• Coach, develop, and retain high-performing leadership across locations.
• Ensure brand standards, systems, and performance metrics are met.
• Identify trends, address challenges, and implement improvement plans.
• Partner with ownership to support growth, profitability, and culture.

Skills

Retail management

Multi-unit leadership

People development

Strategic thinking

Job description

Great Clips is seeking a General Manager to oversee multiple salons by coaching Area Managers and Salon Managers, delivering brand standards, building strong teams, and achieving consistent business results. This senior role focuses on leadership development and scalable operations across the region.

The ideal candidate has extensive multi-unit management experience and a strategic, people-centered approach to drive growth and long-term success across locations.