Multi-Unit General Manager: Lead & Develop Teams

Great Clips; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Job summary

Great Clips is seeking a General Manager to oversee multiple salons in a defined area. You will coach Area Managers and Salon Managers to uphold brand standards, drive performance, and build strong teams across locations.

You’ll analyze operations, identify trends, implement improvement plans, and partner with ownership to support growth, profitability, and culture. This role blends strategic leadership with hands-on team engagement and accountability.

Qualifications

• Proven retail or multi-unit management experience.
• Strong leadership, coaching, and people development skills.
• Experience managing managers and holding teams accountable to goals and standards.
• Ability to assess performance across multiple locations and implement effective action plans.
• Clear communication skills and a collaborative leadership style.
• Flexibility to work across multiple salon locations within the surrounding area.
• Strategic, solutions-oriented mindset focused on long-term success.

Responsibilities

• Provide strategic oversight for multiple salon locations by leading Area Managers and Salon Managers.
• Coach, develop, and retain high-performing management teams to uphold brand standards.
• Drive performance, build strong teams, and achieve consistent business results.
• Identify trends, address challenges, and implement improvement plans across salons.
• Partner with ownership to support growth, profitability, and culture.
• Maintain ongoing leadership development and professional growth across the organization.

Skills

Multi-unit leadership

Coaching & development

Strategic thinking

Strong communication

Performance management

Job description

Great Clips is seeking a General Manager to oversee multiple salons in a defined area. You will coach Area Managers and Salon Managers to uphold brand standards, drive performance, and build strong teams across locations.

You’ll analyze operations, identify trends, implement improvement plans, and partner with ownership to support growth, profitability, and culture. This role blends strategic leadership with hands-on team engagement and accountability.