Senior GM Master Technician & Shop Leader

Ed Martin Automotive Group; Carmel (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Vacation

Employee vehicle and service discounts

Competitive compensation with upside

Job summary

Ed Martin Buick GMC in Carmel, Indiana seeks an experienced Shop Foreman/GM Master Technician to lead our busy service department. This role moves beyond administration and keeps involvement in advanced diagnostics, repairs, and quality control.

You’ll mentor technicians, identify training opportunities, and drive efficiency while maintaining high customer satisfaction. If you’re ready for a long‑term leadership path, we should talk.

Qualifications

• 10+ years of automotive repair and diagnostic experience.
• GM Master Technician certification.
• Advanced electrical and drivability diagnostic abilities.
• Strong mechanical and technical knowledge.
• Experience leading technicians or teams.
• Strong communication and leadership abilities.

Responsibilities

• Lead, coach, and support our team of automotive technicians.
• Assist technicians with difficult diagnostic and repair issues.
• Take the lead on challenging electrical, drivability, mechanical, and technical concerns.
• Mentor younger and developing technicians.
• Help identify technician training and development opportunities.
• Monitor shop workflow and keep repair orders moving.
• Work closely with the Service Manager, Dispatch, Service Advisors, and Parts Department.
• Help assign work based on technician strengths, certifications, and shop needs.
• Monitor appointments, carryover work, waiters, and priority vehicles.
• Perform and oversee quality-control inspections when necessary.
• Help reduce comebacks and ensure vehicles are repaired correctly the first time.
• Improve technician efficiency and productivity.
• Stay current on GM technology, repair procedures, recalls, bulletins, and diagnostic processes.
• Help recruit, develop, and retain great technicians.
• Create a culture of urgency, accountability, teamwork, positivity, and continuous improvement.

Skills

Shop Foreman / Lead Technician

GM Master Technician

Electrical diagnostics

Diagnostics problem-solving

Team leadership

Coaching technicians

Job description

Ed Martin Buick GMC in Carmel, Indiana seeks an experienced Shop Foreman/GM Master Technician to lead our busy service department. This role moves beyond administration and keeps involvement in advanced diagnostics, repairs, and quality control.

You’ll mentor technicians, identify training opportunities, and drive efficiency while maintaining high customer satisfaction. If you’re ready for a long‑term leadership path, we should talk.