Senior Global Social Compliance Lead

Williams-Sonoma, Inc.; San Francisco (CA); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Generous discount on all WSI brands

401(k) plan

Paid vacations, holidays, and time off

Health benefits, dental and vision

Tax-free commuter benefits

Wellness program

Job summary

Williams-Sonoma, Inc. in San Francisco seeks a Social Compliance Manager to lead the company’s factory social responsibility program across key suppliers and factories, driving audits, remediation, and capacity-building for responsible sourcing.

The role collaborates with vendors, Brand teams, regional partners, and external stakeholders to ensure compliance with local labor laws and company standards, with international travel as needed.

Qualifications

• Bachelor’s degree in business, social sciences, sustainability, supply chain, human rights, international relations, or a related field.
• 8+ years of experience in social responsibility, social compliance, responsible sourcing, supplier monitoring, or related work.
• 2+ years of management, leadership, project leadership, or indirect team oversight experience preferred.
• Strong knowledge of social compliance audit programs, corrective action management, factory remediation, and supplier capacity building.
• Experience with human rights due diligence, forced labor risk management, supply chain traceability, or responsible recruitment preferred.
• Strong communication, presentation, stakeholder management, and influencing skills.
• Ability to work independently and collaboratively across diverse cultures, functions, and geographies.
• High integrity, sound judgment, strong problem-solving skills, and a demonstrated passion for corporate social responsibility.
• Proficiency in Microsoft Office, including Word, PowerPoint, Excel, and related reporting or database tools.

Responsibilities

• Lead and execute WSI’s social responsibility program across assigned factories, vendors, and sourcing regions.
• Manage the third-party audit process, including audit scheduling, report review, corrective action tracking, performance monitoring, and cost management.
• Monitor factory remediation plans and provide guidance to vendors and factories to support timely, sustainable improvements.
• Assess audit findings, supplier performance trends, and key risk areas; elevate high-risk issues or potential crisis situations to management.
• Communicate WSI social responsibility requirements, protocols, and expectations to vendors, factories, Brand teams, and regional partners.
• Develop and deliver training to factories, vendors, and internal teams to increase awareness of WSI standards and remediation expectations.
• Provide guidance, direction, and support to associates, cross-functional partners, or external service providers involved in audit review, supplier follow-up, remediation tracking, and program execution.
• Support compliance with applicable local labor laws, human rights expectations, and supply chain due diligence requirements, including forced labor risk mitigation and traceability-related actions.
• Build strong relationships with internal and external partners to influence decisions, secure supplier commitment, and drive continuous improvement.
• Serve as a subject matter resource on local law requirements, social compliance best practices, remediation approaches, and responsible sourcing expectations.
• Support implementation and maintenance of audit databases, tracking tools, reporting processes, and supplier performance documentation.
• Research and recommend industry or regional best practices to strengthen WSI’s social responsibility program.
• Travel internationally as needed to support supplier engagement, training, audits, remediation, and regional alignment.

Skills

Communication

Presentation

Stakeholder management

Influencing

Independent work

Integrity

Education

Bachelor’s degree in business, social sciences, sustainability, supply chain, human rights, international relations, or related field

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Williams-Sonoma, Inc. in San Francisco seeks a Social Compliance Manager to lead the company’s factory social responsibility program across key suppliers and factories, driving audits, remediation, and capacity-building for responsible sourcing.

The role collaborates with vendors, Brand teams, regional partners, and external stakeholders to ensure compliance with local labor laws and company standards, with international travel as needed.