Senior Global Partner Program Director

qualys; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Qualys is seeking a Senior Global Partner Programs Director to design, build, and manage the global partner program framework that supports the company’s partner-first go-to-market strategy. This role will translate partner strategy into scalable programs, operating models, and processes across the Qualys ecosystem including mROC partners, GSIs, MSSPs, MDR providers, and resellers.

Working with senior leadership, you will own global program architecture, governance, enablement, and performance

Qualifications

• 12+ years in channel, alliances, or partner experience.
• 5+ years leading global partner programs in enterprise software or SaaS.
• Experience developing competency, certification, enablement, and practice-building frameworks.
• Operationalizing and automating internal/external systems (partner portal, SFDC, Tableau).
• Proven ownership of global partner program design, launch, governance, and optimization.

Responsibilities

• Design and manage the global partner program framework across all partner types.
• Develop partner tiering, benefits, requirements, certifications, incentives, rebates, MDF, and deal registration structures.
• Align program economics to drive partner investment, customer acquisition, platform adoption, retention, and services growth.
• Establish governance, program policies, eligibility criteria, and operating standards.
• Create scalable growth paths for partners to expand from resale into managed and professional services.
• Measure and grow certified delivery capacity across the partner ecosystem.
• Lead program communications, launch readiness, and change management activities.
• Represent Qualys at partner events, advisory boards, and industry engagements.

Skills

Global partner programs

Channel & alliances management

MSSP/services-led partners

Enablement & certifications

Program governance

Tools

SFDC

Tableau

Gong

AI tools

Microsoft

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Role Summary

Qualys is seeking a Senior Global Partner Programs Director to design, build, and manage the global partner program framework that supports the company's partner-first go-to-market strategy.

This role is responsible for translating partner strategy into scalable programs, operating models, and processes across the Qualys ecosystem, including mROC partners, GSIs, MSSPs, MDR providers, solution providers, resellers, VARs, distributors, cloud marketplaces, and technology alliances.

Working closely with the VP of Global Channels & Alliances, CRO, and cross-functional leadership, this individual will own global partner program architecture, tiering, economics, enablement frameworks, governance, partner experience, operational cadence, and performance measurement.

Key Responsibilities

Global Partner Program Leadership

• Design and manage the global partner program framework across all partner types.
• Develop partner tiering, benefits, requirements, competencies, certifications, incentives, rebates, MDF, and deal registration structures.
• Align program economics to drive partner investment, customer acquisition, platform adoption, retention, and services growth.
• Establish governance, program policies, eligibility criteria, and operating standards.
• Create scalable growth paths that allow partners to expand from resale into managed and professional services.

mROC, MSSP & Services Partner Programs

• Scale the mROC Partner Alliance through defined entry requirements, delivery standards, certifications, competencies, and partner progression paths.
• Develop repeatable service models, delivery playbooks, reference architectures, and commercial frameworks that partners can build practices around.
• Build enablement and certification programs that support consistent delivery quality globally.
• Create program structures supporting GSIs, MSSPs, MDR providers, and other services-led partners.
• Measure and grow certified delivery capacity across the partner ecosystem.

Reseller, VAR & Distribution Programs

• Own programs supporting solution providers, resellers, VARs, and distributors.
• Define tiering, economics, enablement, accreditation, recruitment, and onboarding models.
• Develop scalable distributor-led motions that support partner growth while maintaining program consistency.
• Ensure partners have clear paths to expand technical and services capabilities.

Partner Experience & Operations

• Improve the end-to-end partner experience across onboarding, enablement, certification, deal registration, quoting, renewals, MDF, and support processes.
• Simplify workflows and establish measurable service-level expectations.
• Drive self-service access to program information, training, certifications, reporting, and partner resources.
• Partner with Operations, IT, Finance, Legal, and Business Applications teams to improve supporting systems and processes.

Program Governance & Execution

• Establish annual planning, quarterly business reviews, advisory councils, partner reviews, and program release schedules.
• Lead program communications, launch readiness, and change management activities.
• Ensure global consistency while accommodating regional market requirements.
• Build internal enablement to ensure regional teams administer programs consistently.

Cross-Functional Leadership

• Partner with Product, Marketing, Enablement, Operations, Finance, Legal, IT, and Support teams to align partner programs with company objectives.
• Incorporate partner requirements into product launches, enablement plans, and service offerings.
• Partner with regional leadership to ensure effective global execution.
• Represent Qualys at partner events, advisory boards, and industry engagements.

Measurement & Performance

• Define and manage KPIs including:
  • Certified delivery capacity
  • Services attach rates
  • Partner productivity
  • Partner-sourced and influenced contribution
  • Retention and expansion performance
  • Incentive and MDF effectiveness
  • Time to partner productivity
  • Deliver reporting and insights by region, partner type, tier, and distributor.
  • Evaluate program effectiveness and drive continuous improvement.

Qualifications

Required

• 12+ years of channel, alliances, or partner experience, including 5+ years leading global partner programs in enterprise software or SaaS.
• Experience building and operating programs for MSSPs, managed service providers, systems integrators, and other services-led partners.
• Experience developing competency, certification, enablement, and practice-building frameworks.
• Operationalizing, integrating, and automating internal and external systems/platforms to accelerate business operations (partner portal, SFDC, Tableau, Gong, AI tools, Microsoft)
• Proven ownership of global partner program design, launch, governance, and optimization.
• Strong understanding of partner business models, including:
• MSSP a