Senior Global Account Manager

Clutter; Maryland; Remote; USD 93,000 - 125,000; Full time

Benefits offered by this job

Remote work within the United States

Competitive compensation + commissions

Generous PTO and holidays

Health, wellness & retirement plans

Learning and growth opportunities

Job summary

Iron Mountain is seeking a Senior Global Account Manager to join our Asset Lifecycle Management team. You will drive growth by building and expanding key strategic hardware accounts, serving as a trusted advisor through transitions such as Recovery for Re-Use and Trade-in programs.

You will lead cross-functional initiatives with internal specialists and executives, and work remotely within the United States, with competitive compensation and comprehensive benefits.

Qualifications

• Extensive experience in enterprise sales or account management, managing complex global SLAs and KPIs.
• Deep IT hardware lifecycle expertise, including reverse logistics and trade-in programs.
• Ability to build long-term, consultative relationships with global enterprise customers.
• Bachelor’s or University Degree in Business, Engineering, or Technology; MBA preferred.

Responsibilities

• Strategic Growth & Revenue Leadership: develop Sell-To and Sell-Through plans with quarterly reviews to demonstrate TCO reductions and sustainability ROI.
• Integrated Lifecycle Management: lead collection, repair, reintegration across product lifecycle with lifecycle management alignment.
• Cross-Functional & Executive Influence: partner with internal teams to translate customer challenges into scalable service offerings and influence executives.

Skills

Enterprise sales

Account management

Global sales

Relationship building

Education

Bachelor's degree in Business/Engineering/Technology

MBA is preferred

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Senior Global Account Manager

Iron Mountain is seeking a motivated Senior Global Account Manager to join our Asset Lifecycle Management team.

In this role, you will be responsible for driving the growth of our Asset Lifecycle Management business by building and expanding key strategic accounts within the hardware and technology sector.

You will act as the primary relationship builder and trusted advisor for customers navigating complex transitions, such as Recovery for Re-Use and Trade-in programs.

Our Asset Lifecycle Management team is a fast-paced, global group dedicated to circular economy innovation, helping the world's leading organizations manage their Information Technology assets with security and sustainability at the forefront.

What You’ll Do:

In this role, you will:

• Strategic Growth & Revenue Leadership: Develop and execute "Sell-To" and "Sell-Through" account plans to grow market share within Original Equipment Manufacturer accounts, utilizing Quarterly Business Reviews to demonstrate Total Cost of Ownership reductions and sustainability Return on Investment.

• Integrated Lifecycle Management: Lead the transition of enterprise hardware products—including collection, repair, and reintegration—by collaborating on Product Lifecycle Management to ensure recovery services are integrated from the point of manufacture through the entire supply chain.

• Cross-Functional & Executive Influence: Partner with internal sales specialists and global technical stakeholders to translate complex customer challenges into scalable service offerings, maintaining a high level of executive presence to influence both C-Suite stakeholders and factory-level operations leads.

What You’ll Bring:

The ideal candidate will have:

• Extensive experience in enterprise sales or account management, specifically managing complex global Service Level Agreements and Key Performance Indicators within a manufacturing or large-scale hardware distribution environment.

• Deep Industry Expertise in Information Technology hardware lifecycle processes, including a strong understanding of Reverse Logistics, trade-in programs, take-back schemes, and regional compliance.

• Proven Ability to build long-term, consultative relationships with global enterprise customers while navigating rapidly changing organizational structures and complex supply chain logistics.

• A Bachelor’s or University Degree in Business, Engineering, or Technology; a Master of Business Administration is preferred.

What We Offer:

• Location: Remote opportunity within the United States.

• Competitive compensation and benefits packages aligned with your professional experience.

• Generous paid time off and holiday schedules to support your personal time.

• Comprehensive health, wellness, and retirement plans to secure your future.

• Opportunities for continuous learning and professional growth within a global industry leader.

Reasonably expected salary range: $93,400.00 - $124,500.00 + commissions.

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Sales