Senior Generative AI Engineer – Production ML

Front; San Francisco (CA); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Equity

Private health insurance

Paid parental leave

Flexible time off

Work from home Mon & Fri

Job summary

Front is seeking an experienced AI Software Engineer to design, build, and deploy generative AI features within our customer operations platform. You will work on agentic AI applications, integrating advanced LLMs and RAG pipelines to automate complex user inquiries and improve the product.

This role offers hybrid work with a strong emphasis on collaboration and impact across teams. Ideal candidates have 5+ years in software development focused on AI, strong Python/JS/TS skills, and the ability

Qualifications

• 5+ years of experience in software development, with a strong focus on AI and machine learning projects.
• Demonstrable expertise in developing production applications using LLMs and Generative AI models, and familiarity with their underlying technologies.
• Strong experience with agentic methodologies, prompting techniques, RAG pipelines, evaluation mechanisms and fine-tuning LLMs preferred.
• High learning agility - you’re excited when you encounter a problem you haven’t seen before.
• Strong communication skills that illustrate a clear, structured thought process.

Responsibilities

• Design, develop, and deploy generative AI applications using NodeJS & TS that enhance product features and user experiences, focusing on agentic applications to automate resolving user inquiries.
• Collaborate with product teams to identify opportunities for applying generative AI to solve user needs and improve the platform's capabilities.
• Lead the exploration and implementation of state-of-the-art generative AI techniques, ensuring Front stays ahead of technological trends.
• Inform on AI model training and deployment infrastructure, ensuring scalability and efficiency.
• Dive deep into real-world data, ensuring high-quality model training and iteration
• Monitor and evaluate the performance of AI applications, making adjustments and improvements to ensure they meet our high standards.
• Keep abreast of the latest developments in machine learning and AI, advocating for best practices and integrating new technologies where appropriate.

Skills

AI & ML projects

LLMs & Generative AI

Agentic methods & prompting

Learning agility

Clear communication

Tools

NodeJS

TypeScript

Python

LLMs

RAG pipelines

Job description

Front is seeking an experienced AI Software Engineer to design, build, and deploy generative AI features within our customer operations platform. You will work on agentic AI applications, integrating advanced LLMs and RAG pipelines to automate complex user inquiries and improve the product.

This role offers hybrid work with a strong emphasis on collaboration and impact across teams. Ideal candidates have 5+ years in software development focused on AI, strong Python/JS/TS skills, and the ability