Senior GaaS Community Manager - Live Ops & Growth

Sega of America, Inc.; Irvine (CA); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Sega of America, Inc. is looking for a Senior Community Manager to lead external communication and engage with communities for GaaS titles. This hybrid position requires collaboration with multiple teams and a deep understanding of IPs like Persona and Hatsune Miku. The ideal candidate should have extensive experience in community management and a passion for gaming culture. This role involves managing social channels, developing brand voice, and fostering community interactions to amplify player engagement.

Qualifications

• Typically has 8+ years of community management, marketing, or public relations experience.
• 3+ years of management experience leading teams and overseeing community management vendors.
• Avid gamer with strong knowledge of RPGs and anime-inspired games.

Responsibilities

• Lead external product communication and community engagement for GaaS titles.
• Define and develop brand voice and community campaigns.
• Manage social media and community channels, including Discord and Reddit.

Skills

Community management

Social media marketing

Public relations

Gaming culture knowledge

Copywriting skills

Education

Bachelor's degree in communication, marketing, or a related field

Tools

MS Office

Social analytics platforms

PowerPoint

Job description

Sega of America, Inc. is looking for a Senior Community Manager to lead external communication and engage with communities for GaaS titles. This hybrid position requires collaboration with multiple teams and a deep understanding of IPs like Persona and Hatsune Miku. The ideal candidate should have extensive experience in community management and a passion for gaming culture. This role involves managing social channels, developing brand voice, and fostering community interactions to amplify player engagement.