Senior GaaS Community Lead | Gaming IP & Live Ops

Sega; Irvine (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Sega is looking for an experienced Senior Community Manager to lead community engagement and marketing for their GaaS titles. The role requires collaboration with both SEGA of America and Japan. Strong knowledge in RPGs, anime-inspired games, and community management is essential. This position will engage with players, build relationships, and oversee strategies to grow and sustain community channels.

With a hybrid working model, candidates must have proven expertise in content distribution and exceptional communication skills. If you are an avid gamer and passionate about gaming culture, this opportunity with Sega might be perfect for you.

Qualifications

• 8+ years of experience in community management or social media marketing.
• 3+ years of management experience with direct reports.
• Avid gamer understanding RPGs and anime-inspired games.

Responsibilities

• Define and develop brand voice and personality for GaaS titles.
• Manage community and social channels for assigned products.
• Analyze and report KPI metrics related to community sentiment.

Skills

Community management

Social media marketing

Fan-focused public relations

Gaming culture knowledge

Communication skills

Education

Bachelor’s degree in communication, marketing, or related field

Tools

PowerPoint

Excel

Social analytics platforms

Job description

Sega is looking for an experienced Senior Community Manager to lead community engagement and marketing for their GaaS titles. The role requires collaboration with both SEGA of America and Japan. Strong knowledge in RPGs, anime-inspired games, and community management is essential. This position will engage with players, build relationships, and oversee strategies to grow and sustain community channels.

With a hybrid working model, candidates must have proven expertise in content distribution and exceptional communication skills. If you are an avid gamer and passionate about gaming culture, this opportunity with Sega might be perfect for you.