Senior Fundraising Operations Lead

American Cancer Society; Anchorage (AK); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical & dental benefits

Retirement benefits

Job summary

The American Cancer Society in Anchorage, Alaska is seeking a dedicated development support coordinator to provide comprehensive fundraising and operations support across multi-million-dollar portfolios. This role is in-person, five days a week, and offers opportunities to collaborate with event managers and leadership.

You will manage donations, CRM data, reporting, and operational workflows, helping to drive revenue targets and exceptional donor experiences.

Qualifications

• Minimum Degree Required: Associate degree preferred or a combination of education and relevant work experience.
• Typically 3+ years of event support, fundraising operations, or comparable business/administrative support experience.
• 5+ years and/or demonstrated advanced/lead experience may be preferred for lead-level scope and mentoring responsibilities.

Responsibilities

• Provides fundraising and event execution support in partnership with event managers and development leadership to ensure best-in-class execution and achievement of revenue targets; supports planning, timelines, logistics, and high-impact opportunities; manages relationships with participants, volunteers, partners, sponsors, and vendors to ensure strong customer experience and stewardship.
• Manages operational systems and workflow execution by implementing and maintaining organized task and reminder systems; proactively monitors deadlines and deliverables; identifies issues, recommends solutions, and drives follow-through to support revenue growth strategies and operational excellence.
• Performs financial and administrative support activities including processing donations and payments, tracking expenses, supporting reclasses as needed, and ensuring work is completed in alignment with internal policies, procedures, and controls.
• Supports customer relationship management and constituent data needs by inputting and maintaining information in relevant platforms; generating reports and insights to support revenue performance, prospecting/engagement efforts, and team decision-making.
• Serves as a subject matter expert in tools, platforms, and/or fundraising programs (as assigned) by troubleshooting, providing guidance to staff, developing/correcting materials, and contributing to training, workgroups, or projects.

Skills

Customer service

Relationship management

Event coordination

Administrative support

Communication skills

Education

Associate degree preferred

Tools

Salesforce/CRM

Microsoft Office

Microsoft Teams

Job description

The American Cancer Society in Anchorage, Alaska is seeking a dedicated development support coordinator to provide comprehensive fundraising and operations support across multi-million-dollar portfolios. This role is in-person, five days a week, and offers opportunities to collaborate with event managers and leadership.

You will manage donations, CRM data, reporting, and operational workflows, helping to drive revenue targets and exceptional donor experiences.