Senior Coordinator, Development

Alaska Horizon; Anchorage (AK); On-site; USD 60,000 - 75,000; Full time

Job summary

The American Cancer Society in Anchorage, AK, is seeking a fundraising operations coordinator to support multi-channel portfolios and events.

You will manage logistics, donor data in Salesforce, reporting, and vendor relationships, collaborating across teams to drive revenue and ensure excellent donor experiences.

This in-person role requires 3+ years of fundraising operations experience and strong communication skills; travel is limited.

Qualifications

• Minimum degree: Associate degree or equivalent experience.
• 3+ years experience in event support, fundraising operations, or related admin support.
• Ability to deliver high-quality customer service to internal and external stakeholders.

Responsibilities

• Provide fundraising and event execution support with managers and leadership to meet revenue targets.
• Maintain organized task and reminder systems; monitor deadlines and drive follow-through.

Skills

Customer service

Cross-functional collaboration

CRM & data reporting

Microsoft Office

Communication skills

Attention to detail

Education

Associate degree

Tools

Salesforce/CRM

Microsoft Office

Auction/Event tools

Job description

At the American Cancer Society, we'reworking to end cancer as we know it, for everyone. Our employees and 1.3 million volunteersare raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled. Responsible for providing comprehensive fundraising and operational support to multi-million-dollar portfolios (individual, corporate and event channels) and their associated teams. Support may be delivered either embedded within a team or through a dispatched model based on business needs and resource alignment. Ensures efficient execution of business operations and continuity of support during staff vacancies and peak workload periods by delivering temporary remote coverage and/or assigned portfolio support. Serves as a key member of the development support ecosystem, critical to achieving revenue success through excellent internal and external relationship management, high-quality customer service, revenue support functions, and event and relationship execution. Depending on assignment and level, may serve as a content expert in key fundraising programs and internal platforms, lead specialized support initiatives, and mentor/onboard new coordinators to accelerate proficiency and consistency of execution.

This role is fully in person, 5 days a week in Anchorage, AK

ESSENTIAL FUNCTIONS

• Provides fundraising and event execution support in partnership with event managers anddevelopmentleadership to ensure best-in-class execution and achievement of revenue targets; supports planning, timelines, logistics, and high-impact opportunities; manages relationships with participants, volunteers, partners, sponsors, and vendors to ensure strong customer experience and stewardship.
• Managesoperational systems and workflow execution by implementing andmaintainingorganized task and reminder systems; proactivelymonitorsdeadlines and deliverables;identifiesissues, recommends solutions, and drives follow-through to support revenue growth strategies and operational excellence.
• Performs financial and administrative support activities including processing donations and payments, tracking expenses, supporting reclasses as needed, and ensuring work is completed in alignment with internal policies, procedures, and controls.
• Supports customer relationship management and constituent data needs by inputting andmaintaininginformation in relevantplatforms;generating reports and insights to support revenue performance, prospecting/engagement efforts, and team decision-making.
• Serves as a subject matter expert in tools, platforms, and/or fundraising programs (as assigned) by troubleshooting, providing guidance to staff, developing/correcting materials, and contributing to training, workgroups, or projects.
• Provides volunteer and leadership support including committee/board support, volunteer recruitment/communications, scheduling, recognition, and stewardship; may support executive volunteer engagement and other leadership-facing needs.

EXPERIENCE/QUALIFICATIONS

Minimum Degree Required: Associate degree preferred or a combination of education and relevant work experience

Years of experience:Typically,3+ years of event support, fundraising operations, or comparable business/administrative support experience; 5+ years and/ordemonstratedadvanced/lead experience may be preferred for lead-level scope and mentoring responsibilities

KNOWLEDGE, SKILLS, AND ABILITY

Demonstrated ability to deliver high-quality customer service to internal and external stakeholders;buildsstrong, credible relationships quickly.

Skilled in partnering and collaborating across teams to ensure consistent communication, integration, and shared ownership of timelines and outcomes.

Ability to proactivelyidentifyneeds/issues, define problems, assess options, and implement practical solutions.

Strong organizational skills; effectively manages multiple priorities and deadlines while deliveringaccurate, high-quality work.

Ability to adapt quickly to changing portfolios, teams, priorities, and systems; able to ramp up rapidly in new contexts.

Strong written and verbal communication skills; develops and delivers communications tailored to varied audiences and needs.

Ability to interpret and implement policies and procedures with attention to accuracy and compliance.

Proficiencywith Microsoft Office and collaboration tools (e.g., Microsoft Teams) and ability to learn andutilizeinternal platforms and data systems (e.g., Salesforce/CRM, reporting tools, procurement/contract tools, auction/event tools, etc.)

TRAVEL REQUIREMENTS

Limited travel to area meetings and events, including some evening and weekend work.

PHYSICAL REQUIREMENTS

No specific physical requirements.